Concierge Jobs in Cleveland, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
SUMMARY Renewal by Andersen is looking to add a Concierge RSR to our team in Middleburg Heights, OH....
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge...
Sales Associate COLOR & CURL CONCIERGE 09708
- Middleburg Heights, OH (9 miles from Cleveland, OH)
- 10 days ago
- Middleburg Heights, OH (9 miles from Cleveland, OH)
- 10 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
- Avon, OH (17 miles from Cleveland, OH)
- 10 days ago
- Avon, OH (17 miles from Cleveland, OH)
- 10 days ago
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take...
Concierge Cleveland, OH (onsite) 07/21/2025 - 10/27/2025 Shift: 8 AM - 5 PM Mon-Fri Parking : Costs reimbursed by client Dress Code: Business Casual Job Description: Supporting various sites providing...
Membership Concierge (Sat-Tues Closing Shifts)
- Westlake, OH (12 miles from Cleveland, OH)
- 26 days ago
- Westlake, OH (12 miles from Cleveland, OH)
- 26 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Parking Concierge/Cleveland Clinic Hillcrest Hospital/15 P/H - 5:30AM-1:30PM
- Mayfield Heights, OH (11 miles from Cleveland, OH)
- 27 days ago
- Mayfield Heights, OH (11 miles from Cleveland, OH)
- 27 days ago
regarding the location while providing exceptional guest service in an attentive, friendly and efficient manner....
Job Description POSITION OVERVIEW The concierge serves as a customer service representative to our prospects and current residents....
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge...
- Beachwood, OH (9 miles from Cleveland, OH)
- 45+ days ago
- Beachwood, OH (9 miles from Cleveland, OH)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
The Owner Experience Concierge Team will be scheduled on a forty-hour work week....
This position requires a person who is congenial, mature, detail-oriented, and possesses proven people and communication skills. This person, who is discerning and perceptive, relies on experience...
Position Location\: Cleveland, Ohio - Westside Position Type\: Full-time Physician Specialty\: Concierge Primary Care Through our UH Select primary care program, UH concierge doctors provide medical...
Concierge, Campus Center Department: Campus President's Office Location: Metropolitan Campus Reports To: Manager, Campus Scheduling Recruitment Type: External/Internal Requisition ID: req5879 Employment...
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Cleveland, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Writing Skills
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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