Concierge Jobs in Cleveland, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge / Inside Sales -US Based Remote
- Cleveland, OH
- 3 days ago
- Cleveland, OH
- 3 days ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nations leading and most integrated provider of residential real estate services....
Remote Work- Beachwood, OH (9 miles from Cleveland, OH)
- 6 days ago
- Beachwood, OH (9 miles from Cleveland, OH)
- 6 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Customer Experience Representative
- Strongsville, OH (14 miles from Cleveland, OH)
- 30+ days ago
- Strongsville, OH (14 miles from Cleveland, OH)
- 30+ days ago
Customer service professionalsdon't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and...
Previous experience in hospitality, guest services, or a related field is preferred....
- Cleveland, OH (1 mile from Cleveland, OH)
- 30+ days ago
- Cleveland, OH (1 mile from Cleveland, OH)
- 30+ days ago
Pay: $16.86 - $18.54 hourly plus bonus Schedule: Mid Day/Overnight Shift Job Description A Concierge is committed to resident satisfaction in the apartment community....
Overnight Concierge (Sunday - Thursday, 10pm-6am)
- Cleveland, OH
- 30+ days ago
- Cleveland, OH
- 30+ days ago
Responsibilities As a Concierge for Multifamily with Hines, you will be responsible for organizing, coordinating, and implementing various resident services and programs....
OhioMeansJobs|Cleveland-Cuyahoga County is sourcing for multiple Concierge for a company in Small Bites Company....
The Owner Experience Concierge Team will be scheduled on a forty-hour work week....
This position requires a person who is congenial, mature, detail-oriented, and possesses proven people and communication skills. This person, who is discerning and perceptive, relies on experience...
Position Location\: Cleveland, Ohio - Westside Position Type\: Full-time Physician Specialty\: Concierge Primary Care Through our UH Select primary care program, UH concierge doctors provide medical...
oriented manner Ensures Concierge desk and lobby area appears neat and professional, and is fully stocked with information including College maps, brochures and event literature Maintains an active...
- Beachwood, OH (9 miles from Cleveland, OH)
- 90+ days ago
- Beachwood, OH (9 miles from Cleveland, OH)
- 90+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Cleveland, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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