Front Desk Attendant Jobs in Columbus, OH
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Agent Overnights - FT
- PENN Entertainment
- Columbus, OH
- 16 hours ago
- Columbus, OH
- 16 hours ago
Strong interpersonal, problem-solving, and guest service skills. Ability to work effectively under pressure, always remaining calm and courteous....
In PersonEnsure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
In Person- Posted June 2, 2026 First Hospitality
- Columbus, OH
- 1 day ago
- Columbus, OH
- 1 day ago
Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....
In Person- Nothing Bundt Cakes
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 5 days ago
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 5 days ago
Benefits: Employee discounts Flexible schedule Opportunity for advancement Paid time off At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
In PersonAs a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure....
In Personservice and financial profitability....
In PersonWeekend and Evening - Guest Service Representative
- Nothing Bundt Cakes
- Columbus, OH
- 9 days ago
- Columbus, OH
- 9 days ago
Benefits: Dental insurance Flexible schedule Health insurance Paid time off At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
In PersonResponsible for the guest registration process and communication of hotel services and promotions Strong guest service orientation in order to ensure high guest expectations This highly visible role...
In Person Full TimeHost / Front Desk (D&B Polaris)
- Dave & Buster's, Inc.
- Columbus, OH
- 15 days ago
- Columbus, OH
- 15 days ago
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
In Person- Drury Hotels
- Grove City, OH (17 miles from Columbus, OH)
- 17 days ago
- Grove City, OH (17 miles from Columbus, OH)
- 17 days ago
Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
In PersonFront Desk Clerk - Guest Service Agent
- Concord Hospitality
- Columbus, OH
- 21 days ago
- Columbus, OH
- 21 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
In Person- Drury Hotels
- Dublin, OH (6 miles from Columbus, OH)
- 24 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 24 days ago
Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
In Personservice and financial profitability....
In PersonTitle: Receptionist Division: Senior Living Status: Non-Exempt PURPOSE According to the prescribed policies and procedures of the organization including all applicable federal, state and local...
In Person- Charlestowne Hotels
- Granville, OH (24 miles from Columbus, OH)
- 30+ days ago
- Granville, OH (24 miles from Columbus, OH)
- 30+ days ago
Services...
In PersonDemographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Columbus, OH
Highest Education Level
Front Desk Attendants in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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