Concierge Jobs in Columbus, OH
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Grove City, OH (17 miles from Columbus, OH)
- 10 days ago
- Grove City, OH (17 miles from Columbus, OH)
- 10 days ago
Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and...
Apply today and become a part of our amazing team at Capital Health Home Care Concierge! Are you passionate about working with the elderly?...
Member Service Representative I (Concierge - Personal Banker)
- Columbus, OH
- 24 days ago
- Columbus, OH
- 24 days ago
Establishes and maintains professional relationships with Members: Resolves Member requests and questions promptly, courteously, and professionally Keeps Members informed of Credit Union services and...
Client Services Liaison - Concierge
- Dublin, OH (6 miles from Columbus, OH)
- 25 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 25 days ago
Educates Capital Health Home Care Dublin staff and contractors on services available through Home Care Concierge. Responds promptly and courteously to calls....
- Upper Arlington, OH (8 miles from Columbus, OH)
- 30+ days ago
- Upper Arlington, OH (8 miles from Columbus, OH)
- 30+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Hilliard, OH (9 miles from Columbus, OH)
- 45+ days ago
- Hilliard, OH (9 miles from Columbus, OH)
- 45+ days ago
As our concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with....
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
Job Description: Job Title: Concierge Company: Lifestyle Real Estate Services, Ltd....
- Westerville, OH (8 miles from Columbus, OH)
- 60+ days ago
- Westerville, OH (8 miles from Columbus, OH)
- 60+ days ago
Training at an accredited institution and at least two years of guest services experience is required....
Concierge Mayfair Village Retirement Center Columbus, OH Employment Status: Part-Time Shift: Weekends Sales Director - Senior Living, $60- $65K + Commission, Career Growth & Training!...
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive...
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Columbus, OH
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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