Front Desk Attendant Jobs in Mentor, OH
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Buffalo Lodging Associates
- Beachwood, OH (16 miles from Mentor, OH)
- 1 day ago
- Beachwood, OH (16 miles from Mentor, OH)
- 1 day ago
Front Desk Agent/ Guest Service Representative Hampton Inn & Suites by Hilton-Cleveland/Beachwood, 3840 Orange Place, Orange Village (Beachwood), OH 44122 Job Details: Hampton Inn Beachwood is seeking...
In PersonWarehouse Front Desk Receptionist
- Performance Food Group
- Solon, OH (20 miles from Mentor, OH)
- 2 days ago
- Solon, OH (20 miles from Mentor, OH)
- 2 days ago
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
In PersonGuest Services Agent -2nd Shift
- Pyramid Hotel Group
- Beachwood, OH (16 miles from Mentor, OH)
- 3 days ago
- Beachwood, OH (16 miles from Mentor, OH)
- 3 days ago
What you will have an opportunity to do: We are looking for a highly motivated individuals to join our 2nd shift Guest Services team (3pm-approx 11pm) as a Guest Services Agent....
In Person- Drury Hotels
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
In Person- HEI Hotels & Resorts
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland,...
In PersonPart-Time Night Audit - Guest Services Agent
- Pyramid Hotel Group
- Cleveland, OH (22 miles from Mentor, OH)
- 9 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 9 days ago
What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent....
In Person Part TimeNight Audit - Guest Services Agent
- Pyramid Hotel Group
- Cleveland, OH (22 miles from Mentor, OH)
- 9 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 9 days ago
What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent....
In PersonGuest Services Representative, Part-Time
- Holden Forests & Gardens
- Cleveland, OH (22 miles from Mentor, OH)
- 12 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 12 days ago
Guest Service Representative Cleveland Botanical Garden Part-Time Opportunity: The Guest Services department seeks a friendly team member to facilitate an exceptional guest experience by offering great...
In Person Part Time- Highgate Hotels
- Cleveland, OH (22 miles from Mentor, OH)
- 23 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 23 days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner....
In Person- Concord Hospitality
- Lyndhurst, OH (14 miles from Mentor, OH)
- 28 days ago
- Lyndhurst, OH (14 miles from Mentor, OH)
- 28 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
In Person Part Time- The Del Monte Lodge
- Cleveland, OH (22 miles from Mentor, OH)
- 30+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 30+ days ago
Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible....
In Person- Hyatt Place Cleveland/Lyndhurst/Legacy Village
- Cleveland, OH (22 miles from Mentor, OH)
- 30+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 30+ days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
In PersonWeekend Overnight Front Desk Clerk
- DelMonte Hotel Group
- Cleveland, OH (22 miles from Mentor, OH)
- 45+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 45+ days ago
They should be passionate about the guest service experience, but also have an eye for detail....
In Person- DelMonte Hotel Group
- Beachwood, OH (16 miles from Mentor, OH)
- 45+ days ago
- Beachwood, OH (16 miles from Mentor, OH)
- 45+ days ago
It is also important that you have excellent communication skill and are passionate about the guest service experience, but also have an eye for detail....
In Person- Schulte Companies
- Madison, OH (15 miles from Mentor, OH)
- 60+ days ago
- Madison, OH (15 miles from Mentor, OH)
- 60+ days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
In PersonDemographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Mentor, OH
Highest Education Level
Front Desk Attendants in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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