Front Desk Attendant Jobs in Mentor, OH
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Beachwood, OH (16 miles from Mentor, OH)
- 2 hours ago
- Beachwood, OH (16 miles from Mentor, OH)
- 2 hours ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
Hampton Inn & Suites Guest Service Representative Full time
- Beachwood, OH (16 miles from Mentor, OH)
- 3 hours ago
- Beachwood, OH (16 miles from Mentor, OH)
- 3 hours ago
Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122 We are currently looking for Guest Services Representative to join our Front DeskTeam!...
- Madison, OH (15 miles from Mentor, OH)
- 14 hours ago
- Madison, OH (15 miles from Mentor, OH)
- 14 hours ago
Qualifications - Strong guest service skills. Cash handling experience. Good communication skills. Basic reading, writing, and mathematical skills....
Guest Services Representative (GSR) Description: The Guest Services Representative (GSR) serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment...
- Cleveland, OH (22 miles from Mentor, OH)
- 2 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 2 days ago
Key Responsibilities: Greet and welcome visitors, clients, and employees in a friendly, professional, and courteous manner....
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 4 days ago
Immediate opening for a Receptionist that excels in customer service and hospitality. This role provides an exceptional experience for anyone coming through the doors, whether that is visitors,...
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
The Hotel Cleveland is seeking a front desk agent to join their team. This Marriott Autograph Collection property opened in 1918, has 491 newly renovated rooms and 60,000 sq. ft. of meeting space....
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
Receptionist CLEVELAND, OH Order: 236581 Order Type : Temp Now Hiring Receptionist for a company in Cleveland. Job Duties and Responsibilities: Customer Service Representative Interacts with...
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
Receptionist Office, Clerical & Administrative $ 20 / Hour location_on Cleveland, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is assisting a...
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
Service oriented with a strong ability to multi-task while meeting the needs of team members and guests....
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
- Willowick, OH (6 miles from Mentor, OH)
- 7 days ago
- Willowick, OH (6 miles from Mentor, OH)
- 7 days ago
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where...
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 8 days ago
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 8 days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
- Geneva, OH (20 miles from Mentor, OH)
- 12 days ago
- Geneva, OH (20 miles from Mentor, OH)
- 12 days ago
Emerald Hospitality Associates is seeking a dynamic, service-oriented Guest Service Agent to join our team!...
- Cleveland, OH (22 miles from Mentor, OH)
- 12 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 12 days ago
Job Responsibilities As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible...
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Mentor, OH
Highest Education Level
Front Desk Attendants in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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