Front Desk Attendant Jobs in Lancaster, PA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Hershey Entertainment & Resorts Company
- Hershey, PA (21 miles from Lancaster, PA)
- 15 days ago
- Hershey, PA (21 miles from Lancaster, PA)
- 15 days ago
As the Front Desk Attendant you will greet our valued guests upon their arrival, creating a warm, enthusiastic, and positive start to their stay....
In Person- Hershey Entertainment & Resorts Company
- Hershey, PA (21 miles from Lancaster, PA)
- 16 days ago
- Hershey, PA (21 miles from Lancaster, PA)
- 16 days ago
Ensure excellent guest services by providing resolutions for all guest opportunities promptly and executing special requests....
In Person- Concord Hospitality
- Lititz, PA (7 miles from Lancaster, PA)
- 1 day ago
- Lititz, PA (7 miles from Lancaster, PA)
- 1 day ago
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure....
In PersonFront Desk Agent Hershey Hampton Inn
- Shaner Group
- Hummelstown, PA (24 miles from Lancaster, PA)
- 15 days ago
- Hummelstown, PA (24 miles from Lancaster, PA)
- 15 days ago
Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information...
In PersonGuest Services Representative (Part Time/Nights)
- Penn Medicine
- Lancaster, PA
- 18 days ago
- Lancaster, PA
- 18 days ago
Penn Medicine Keyword Location Search view all jobs Guest Services Representative (Part Time/Nights) Lancaster, PA Posted yesterday Apply Now Description Penn Medicine is dedicated to our tripartite...
In PersonGuest Services Representative (Part Time/Days and Evenings)
- Penn Medicine
- Lancaster, PA
- 28 days ago
- Lancaster, PA
- 28 days ago
Guest Services Representative (Part Time/Days and Evenings) 3.9 3.9 out of 5 stars 555 North Duke Street, Lancaster, PA 17602 Part-time Penn Medicine 1,597 reviews Part-time Description Penn Medicine...
In Person Part Time- Premiere #1 Limousine Service
- Middletown, PA (22 miles from Lancaster, PA)
- 60+ days ago
- Middletown, PA (22 miles from Lancaster, PA)
- 60+ days ago
For 20 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury,...
In Person- Nothing Bundt Cakes
- Lancaster, PA
- 90+ days ago
- Lancaster, PA
- 90+ days ago
services representatives as Joy Creators!...
In PersonDemographic Data for Lancaster, PA
Moving to Lancaster, PA? Find some basic demographic data about Lancaster, PA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Lancaster, PA
Highest Education Level
Front Desk Attendants in Lancaster, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Directing
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Payment Processing
- Patient Registration
- Discretion
- Private Branch Exchange
- Mail Distribution
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Housekeeping
- Front Office
- Courteous
- Complaint Resolution
- Wellness
- Reception
- Cash Handling
- Reimbursement
- General Office Duties
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Events
- Typing
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Education Experience
- Flexibility
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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