Front Desk Attendant Jobs in Lancaster, PA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 23 Jobs

Receptionist (Concierge)

  • Cleona, PA (16 miles from Lancaster, PA)
  • 4 days ago
  • Cleona, PA (16 miles from Lancaster, PA)
  • 4 days ago

4:30 PM - 8 PM every other weekend At Priority Life Care (PLC), we believe everyone deserves dignity, compassion, and respect, including our coworkers. If you are looking to serve and make a...

Receptionist - Good Samaritan - Day

  • Cornwall Borough, PA (16 miles from Lancaster, PA)
  • 5 days ago
  • Cornwall Borough, PA (16 miles from Lancaster, PA)
  • 5 days ago

Greets patients, vendors and other visitors and ensures that they are directed/escorted to the proper office/area. Operates a multiple-line telephone and routes calls to the appropriate person or...

Front Desk Receptionist

  • Lebanon, PA (16 miles from Lancaster, PA)
  • 5 days ago
  • Lebanon, PA (16 miles from Lancaster, PA)
  • 5 days ago

Lebanon, PA 4 DAYS AGO 21731859 Summary Lebanon, PA $18.00 - $20.00 per Hour 2 Years Experience Secondary education, no high school diploma (grades 9-12) No Commisssion 37.50 hours per week / Day...

Concierge/Receptionist - Mount Joy

  • Mount Joy, PA (10 miles from Lancaster, PA)
  • 7 days ago
  • Mount Joy, PA (10 miles from Lancaster, PA)
  • 7 days ago

Juniper Communities Concierge/Receptionist - Mount Joy Mount Joy, PA Part-time $15.00/hour Juniper Communities is an EEO Employer - M/F/Disability/Protected Veteran Status Now offering DailyPay...

Front Desk Agent Hershey Hampton Inn

  • Hummelstown, PA (24 miles from Lancaster, PA)
  • 7 days ago
  • Hummelstown, PA (24 miles from Lancaster, PA)
  • 7 days ago

Hummelstown, PA 2 DAYS AGO 21726873 Summary Hummelstown, PA Competitive Salary 1 Years Experience No formal schooling No Commisssion 40.00 hours per week / Day Shift /Full-Time Description ABOUT...

Front Desk Agent

  • Hummelstown, PA (24 miles from Lancaster, PA)
  • 7 days ago
  • Hummelstown, PA (24 miles from Lancaster, PA)
  • 7 days ago

Front Desk Agent Full-Time Hampton Inn & Suites Hershey Near the Park Hummelstown, PA A property of: Shaner Hotel Group Posted August 13, 2025 by Shaner Hotel Group Apply Save Share This Job JOB...

Customer Service Representative Job (Lancaster, PA, US, 17603)

  • Lancaster, PA
  • 9 days ago
  • Lancaster, PA
  • 9 days ago

Primary location: Lancaster, Pennsylvania Relocation offered: No Employment status: Full-Time Travel: No Non-compete: No The estimated base salary range for this role is "45,000 to 55,000" per...

Customer Service Representative Job

  • Lancaster, PA (5 miles from Lancaster, PA)
  • 10 days ago
  • Lancaster, PA (5 miles from Lancaster, PA)
  • 10 days ago

Primary location: Lancaster, Pennsylvania Relocation offered: No Employment status: Full-Time Travel: No Non-compete: No The estimated base salary range for this role is 45,000 to 55,000 per year....

Receptionist

  • East York, PA (20 miles from Lancaster, PA)
  • 11 days ago
  • East York, PA (20 miles from Lancaster, PA)
  • 11 days ago

Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist,...

Part Time Front Desk Receptionist

  • Lancaster, PA
  • 11 days ago
  • Lancaster, PA
  • 11 days ago

Part Time Front Desk Receptionist opportunity! FIXED SCHEDULE - Thursdays and Fridays only, 8am - 5pm Long term temporary assignment Greet customers Answer phones Pay: $17.00 per hour

Healthcare Receptionist

  • Willow Street, PA (8 miles from Lancaster, PA)
  • 12 days ago
  • Willow Street, PA (8 miles from Lancaster, PA)
  • 12 days ago

Overview Willow Valley Communities is hiring a PRN (as needed) Healthcare Receptionist to operate a multiline telephone system to answer incoming calls and direct callers to appropriate Team...

Receptionist/BDC

  • Palmyra, PA (20 miles from Lancaster, PA)
  • 13 days ago
  • Palmyra, PA (20 miles from Lancaster, PA)
  • 13 days ago

Receptionist/BDC Representative Palmyra, PA Klick Lewis Chevrolet is seeking a friendly, professional, and highly organized Receptionist/BDC Representative to be the first point of contact for our...

Front Desk Clerk

  • Lititz, PA (7 miles from Lancaster, PA)
  • 14 days ago
  • Lititz, PA (7 miles from Lancaster, PA)
  • 14 days ago

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...

Welcome Center Liaison/Receptionist

  • Lancaster, PA
  • 18 days ago
  • Lancaster, PA
  • 18 days ago

Location: Trillium Place CURRENT OPENING: Part-time: Saturday: 7:30 AM-4:00 PM Sunday: 8:00 AM-4:00 PM Position includes a holiday rotation The Welcome Center Liaison is to warmly welcome, greet,...

Front Desk Attendant

  • Hershey, PA (21 miles from Lancaster, PA)
  • 22 days ago
  • Hershey, PA (21 miles from Lancaster, PA)
  • 22 days ago

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and...

Demographic Data for Lancaster, PA

Moving to Lancaster, PA? Find some basic demographic data about Lancaster, PA below.


Local
National
176,297
4,907
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Lancaster, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Lancaster, PA offer the following education background
High School or GED
36.3%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.2%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Lancaster, PA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »