Front Desk Attendant Jobs in New Castle, PA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 19 Jobs

Receptionist

  • Youngstown, OH (20 miles from New Castle, PA)
  • 6 days ago
  • Youngstown, OH (20 miles from New Castle, PA)
  • 6 days ago

This position is responsible for the operation of the Central office switchboard, greeting and directing visitors, and miscellaneous clerical duties as assigned. A Receptionist Clerk must maintain...

Front Desk Receptionist

  • Boardman, OH (19 miles from New Castle, PA)
  • 12 days ago
  • Boardman, OH (19 miles from New Castle, PA)
  • 12 days ago

The role provides prompt, courteous service to customers either on the phone or in person. What would you do?...

Receptionist, Part Time

  • Boardman, OH (19 miles from New Castle, PA)
  • 14 days ago
  • Boardman, OH (19 miles from New Castle, PA)
  • 14 days ago

Greenbriar Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Part Time Receptionist to join our team. PURPOSE/BELIEF STATEMENT: The position of...

Receptionist

  • Beaver Falls, PA (13 miles from New Castle, PA)
  • 19 days ago
  • Beaver Falls, PA (13 miles from New Castle, PA)
  • 19 days ago

The Opportunity: The Resident Services Associate - Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional concierge and reception...

Receptionist - IRF PRN

  • Youngstown, OH (20 miles from New Castle, PA)
  • 19 days ago
  • Youngstown, OH (20 miles from New Castle, PA)
  • 19 days ago

Lifepoint Rehabilitation, a business unit of Lifepoint Health, is building a new rehabilitation hospital in Youngstown, Ohio, Mercy Health Rehabilitation Hospital, Youngstown. Expected to open in...

Front Desk Supervisor

  • Mars, PA (22 miles from New Castle, PA)
  • 25 days ago
  • Mars, PA (22 miles from New Castle, PA)
  • 25 days ago

Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome....

Receptionist

  • Youngstown, OH (20 miles from New Castle, PA)
  • 30+ days ago
  • Youngstown, OH (20 miles from New Castle, PA)
  • 30+ days ago

The Receptionist is responsible for: Manage multi-line phone system in a courteous and professional manner....

Medical Receptionist / Clinical Research Study Assistant

  • Boardman, OH (19 miles from New Castle, PA)
  • 30+ days ago
  • Boardman, OH (19 miles from New Castle, PA)
  • 30+ days ago

Multi-site Dermatology Group Seeks Medical Receptionist / Clinical Research Study Assistant Optima Dermatology is recruiting an experienced full time Medical Receptionist / Clinical Research Study...

Spa Receptionist

  • Cranberry Township, PA (20 miles from New Castle, PA)
  • 30+ days ago
  • Cranberry Township, PA (20 miles from New Castle, PA)
  • 30+ days ago

Responsive recruiter Benefits: 401(k) Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance...

Guest Services Rep Full Time-104010

  • Cranberry Township, PA (20 miles from New Castle, PA)
  • 30+ days ago
  • Cranberry Township, PA (20 miles from New Castle, PA)
  • 30+ days ago

For Colorado, Washington, California, Applicants Only : Guest Services Rep Full Time - $13.50 - $22.73 Hourly For New York City (Whitestone) Applicants Only: Guest Services Rep Full Time - $26.30 Hourly...

Guest Service Agent

  • Cranberry Township, PA (20 miles from New Castle, PA)
  • 30+ days ago
  • Cranberry Township, PA (20 miles from New Castle, PA)
  • 30+ days ago

Guest Service Agent Cranberry Township, PA Description Job Description Position Title: Front Desk Agent s To: Assistant Front Office Manager/Front Office Manager/AGM Below are the Core Responsibilities...

Customer Service Representative

  • New Castle, PA
  • 45+ days ago
  • New Castle, PA
  • 45+ days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Medical Receptionist (Float) Podiatry, Full Time

  • Columbiana, OH (20 miles from New Castle, PA)
  • 45+ days ago
  • Columbiana, OH (20 miles from New Castle, PA)
  • 45+ days ago

Job Summary: Responsible for greeting patients, providing information, communicating with departments, and scheduling appointments as required. Conveys a positive image of the medical office. This...

Front Desk Agent

  • Cranberry Township, PA (20 miles from New Castle, PA)
  • 60+ days ago
  • Cranberry Township, PA (20 miles from New Castle, PA)
  • 60+ days ago

Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...

Front Desk

  • Hubbard, OH (20 miles from New Castle, PA)
  • 60+ days ago
  • Hubbard, OH (20 miles from New Castle, PA)
  • 60+ days ago

Our front desk employees have an important role and requires someone with excellent guest service and communication....

Demographic Data for New Castle, PA

Moving to New Castle, PA? Find some basic demographic data about New Castle, PA below.


Local
National
52,848
1,293
Medium

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in New Castle, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in New Castle, PA offer the following education background
High School or GED
37.1%
Bachelor's Degree
23.1%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in New Castle, PA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »