Front Desk Attendant Jobs in Philadelphia, PA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Hotel Host (Guest Service Agent)
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 1 hour ago
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 1 hour ago
Previous guest service experience as well as the ability to communicate well with guests required. The Hyatt Place Experience....
- Bryn Mawr, PA (10 miles from Philadelphia, PA)
- 13 hours ago
- Bryn Mawr, PA (10 miles from Philadelphia, PA)
- 13 hours ago
We have an opening for a friendly, experienced Medical Receptionist, based in Bryn Mawr and FLOATING to our other area offices: Havertown, Pine St., Philadelphia West Chester, Reading and Fort...
Required Years of Experience 2 years Job Details Excellent Hospitality Opportunity in The Penn's View--Old City Philadelphia's Leading Boutique Hotel since 1990 Greet guests with a warm smile and...
Guest Service Representative Daytime/AM
- Wynnewood, PA (6 miles from Philadelphia, PA)
- 1 day ago
- Wynnewood, PA (6 miles from Philadelphia, PA)
- 1 day ago
Benefits: Employee discounts Flexible schedule At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Immediate job openings at our Hand & Stone Massage and Facial Spa in the Art Museum/Logan Square area of Philadelphia located on 20th Street between Callowhill & Hamilton Streets in the Target...
We are seeking a highly organized and friendly Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in providing exceptional customer...
Guest Services Rep Full Time-104010
- Plymouth Meeting, PA (12 miles from Philadelphia, PA)
- 1 day ago
- Plymouth Meeting, PA (12 miles from Philadelphia, PA)
- 1 day ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 1 day ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 1 day ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
NEW! Front Desk Agent/Night Auditor at The Alloy a DoubleTree by Hilton
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 2 days ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 2 days ago
Role Responsibilities: As a Front Desk Agent/Night Auditor you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and...
New! Full-time Front Desk Agent The Alloy a DoubleTree by Hilton
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 2 days ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 2 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Front Desk Attendant - All Shifts Available
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 2 days ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 2 days ago
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
Conference Center Receptionist
- Wilmington, DE (24 miles from Philadelphia, PA)
- 2 days ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 2 days ago
Client: Financial Services Position: Conference Center Event Planner/receptionist Location: Newark/Wilmington, DE Hours: Mon-Fri 8am-5pm EST DESCRIPTION Ability to help plan events that can range...
The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice...
Medical Assistant / Front Desk Receptionist
- Southampton, PA (20 miles from Philadelphia, PA)
- 3 days ago
- Southampton, PA (20 miles from Philadelphia, PA)
- 3 days ago
Benefits: Employee discounts Flexible schedule Training & development Company Overview American Family Care (AFC) is one of the largest urgent care companies in the U.S., providing services seven...
Additional Information Full time, Evening Shift Job Number 25060873 Job Category Rooms & Guest Services Operations Location Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania...
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Philadelphia, PA
Highest Education Level
Front Desk Attendants in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles

8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »