Front Desk Attendant Jobs in Wilkes Barre, PA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Old Forge, PA (11 miles from Wilkes Barre, PA)
- 2 days ago
- Old Forge, PA (11 miles from Wilkes Barre, PA)
- 2 days ago
Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication....
Guest Services Rep Full Time-104010
- Plains Township, PA (5 miles from Wilkes Barre, PA)
- 3 days ago
- Plains Township, PA (5 miles from Wilkes Barre, PA)
- 3 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Hazleton, PA (20 miles from Wilkes Barre, PA)
- 3 days ago
- Hazleton, PA (20 miles from Wilkes Barre, PA)
- 3 days ago
Guest Service Representative Full-Time Day Shift Shift Details Day Shift, Variable Shifts Job ID wd-JR123515 Posted June 9, 2025 Join a team that delivers excellence....
- Mountain Top, PA (9 miles from Wilkes Barre, PA)
- 5 days ago
- Mountain Top, PA (9 miles from Wilkes Barre, PA)
- 5 days ago
The Receptionist is responsible for managing front desk operations, serving as the first point of contact for visitors, vendors, and callers. This role ensures a professional and welcoming...
Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written....
- Edwardsville, PA (2 miles from Wilkes Barre, PA)
- 45+ days ago
- Edwardsville, PA (2 miles from Wilkes Barre, PA)
- 45+ days ago
Essential Functions Interacts with patients and their families to address questions and provide courteous, timely assistance....
Customer Service Representative
- Freeland, PA (15 miles from Wilkes Barre, PA)
- 60+ days ago
- Freeland, PA (15 miles from Wilkes Barre, PA)
- 60+ days ago
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...
- Scranton, PA (16 miles from Wilkes Barre, PA)
- 60+ days ago
- Scranton, PA (16 miles from Wilkes Barre, PA)
- 60+ days ago
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings....
- Moosic, PA (13 miles from Wilkes Barre, PA)
- 90+ days ago
- Moosic, PA (13 miles from Wilkes Barre, PA)
- 90+ days ago
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies....
- Scranton, PA (16 miles from Wilkes Barre, PA)
- 90+ days ago
- Scranton, PA (16 miles from Wilkes Barre, PA)
- 90+ days ago
The Role: The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints....
- Scranton, PA (16 miles from Wilkes Barre, PA)
- 90+ days ago
- Scranton, PA (16 miles from Wilkes Barre, PA)
- 90+ days ago
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Demographic Data for Wilkes Barre, PA
Moving to Wilkes Barre, PA? Find some basic demographic data about Wilkes Barre, PA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Wilkes Barre, PA
Highest Education Level
Front Desk Attendants in Wilkes Barre, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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