Front Desk Attendant Jobs in Richmond, VA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
Receptionist ( Part Time) 22nd Century Technologies, Inc. - 3.8 Richmond, VA Job Details Full-time | Contract $20 an hour 11 hours ago Qualifications Microsoft Excel English 3 years QuickBooks ISO...
Responsibilities/Duties/Functions/Tasks: Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel....
Remote Receptionist Position $145K/Year + Health Benefits & PTO
- Richmond, VA
- 6 days ago
- Richmond, VA
- 6 days ago
Do you have excellent communication skills and enjoy providing top-notch customer service? We are hiring a Remote Office Receptionist to handle administrative tasks, assist clients, and manage...
Remote Work- Glen Allen, VA (6 miles from Richmond, VA)
- 6 days ago
- Glen Allen, VA (6 miles from Richmond, VA)
- 6 days ago
Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job....
Receptionist/Legal Administrative Assistant - Richmond, VA
- Richmond, VA
- 10 days ago
- Richmond, VA
- 10 days ago
Williams Mullen is seeking a receptionist with strong legal or professional services administrative assistant skills who is driven by a personal desire to excel along with a sense of excitement to...
Job Duties: Initial Duties with Guest Service Agent Going Off Duty Count the money drop for the clerk you are relieving. Watch the clerk drop the money in the locked drop box....
Guest Services Rep Part Time-104020
- Glen Allen, VA (6 miles from Richmond, VA)
- 19 days ago
- Glen Allen, VA (6 miles from Richmond, VA)
- 19 days ago
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
The Guest Service Agent (GSA) is responsible for delivering an exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service....
Key Responsibilities The Opportunity: The Resident Services Associate - Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional...
a Guest Service Agent is to perform....
- Chester, VA (17 miles from Richmond, VA)
- 30+ days ago
- Chester, VA (17 miles from Richmond, VA)
- 30+ days ago
Objectives: To properly greet, assist and service current and potential members as they enter the club. Reports to: Front Desk Manager Criteria: CPR/AED certified within 60 days 1 year customer...
- Glen Allen, VA (6 miles from Richmond, VA)
- 30+ days ago
- Glen Allen, VA (6 miles from Richmond, VA)
- 30+ days ago
Here are some common front office job duties that you will be responsible for: Greeting and welcoming customers and visitors in a courteous and professional manner Answering incoming calls, taking messages...
Program Technician I - Receptionist - Human Resources
- Chesterfield, VA (12 miles from Richmond, VA)
- 30+ days ago
- Chesterfield, VA (12 miles from Richmond, VA)
- 30+ days ago
General Description Performs receptionist duties and provides general clerical assistance to the Department of Human Resources and central office. Performs moderately complex work under immediate...
Guest Service Representative, Customer Service
- Midlothian, VA (11 miles from Richmond, VA)
- 30+ days ago
- Midlothian, VA (11 miles from Richmond, VA)
- 30+ days ago
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
Demographic Data for Richmond, VA
Moving to Richmond, VA? Find some basic demographic data about Richmond, VA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Richmond, VA
Highest Education Level
Front Desk Attendants in Richmond, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »