Front Desk Attendant Jobs in Roanoke, VA

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-12 of 12 Jobs

Guest Services Representative - Crystal Spring Tower

  • Roanoke, VA
  • 4 hours ago
  • Roanoke, VA
  • 4 hours ago

Guest Services Representative - Crystal Spring Tower Location: Roanoke (24014) - Val d'Aosta, United States Salary: Competitive Type: Permanent Main Industry: Search Customer Service & Call Centre Jobs...

Receptionist/Chiropractic Assistant

  • Roanoke, VA
  • 2 days ago
  • Roanoke, VA
  • 2 days ago

Part-time office help needed in chiropractic clinic. Hours to be determined but will include Saturday mornings. Experience with chiropractic therapy very helpful. Skills required include: good...

Lead Front Office Associate

  • Roanoke, VA
  • 9 days ago
  • Roanoke, VA
  • 9 days ago

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on...

Front Desk Associate

  • Roanoke, VA
  • 9 days ago
  • Roanoke, VA
  • 9 days ago

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and...

Receptionist Clerk - Cardiac Surgery ICU - FT

  • Roanoke, VA
  • 14 days ago
  • Roanoke, VA
  • 14 days ago

How You'll Help Transform Healthcare: This position is located at Carilion Roanoke Memorial Hospital 11 bed ICU specializes in the care of the CVI cardiothoracic surgery patients. They are the...

" Guest Services Representative - Carilion Roanoke Memorial Hospital Part-Time Roanoke, VA, US, 24014 Employment Status: Part Time Shift: Weekends Only Facility: CRMH - Carilion Roanoke Memorial Hospital...

Guest Service Representative

  • Roanoke, VA
  • 26 days ago
  • Roanoke, VA
  • 26 days ago

Guest Service Representative Snowshoe Mountain Resort 401(k) United States, Virginia, Roanoke Jun 14, 2025 Flex Year Round Work, Play, Get Paid, and Enjoy the Perks!...

Front Desk Coordinator I

  • Roanoke, VA
  • 30+ days ago
  • Roanoke, VA
  • 30+ days ago

Looking for a career that makes you smile? We’re seeking a Front Desk Coordinator I to join our growing team. How you’ll make us better: Greets and receives customers, determines nature of visit,...

Guest Services Representative - Riverside 3

  • Roanoke, VA
  • 30+ days ago
  • Roanoke, VA
  • 30+ days ago

Guest Services Representative - Riverside 3 Carilion Clinic - 3.6 Roanoke, VA Job Details Full-time Estimated: $28.4K - $35.5K a year 15 hours ago Qualifications Microsoft Excel Customer service Spark...

Guest Service Agent

  • Roanoke, VA
  • 60+ days ago
  • Roanoke, VA
  • 60+ days ago

Title Guest Service Agent Location Hilton Garden Inn Description Guest Service Agent Job Description The job description for this position is only a general summary of the duties a Guest Service Agent...

Night Auditor - Front Desk

  • Roanoke, VA
  • 60+ days ago
  • Roanoke, VA
  • 60+ days ago

Job Duties: Initial Duties with Guest Service Agent Going Off Duty Count the money drop for the clerk you are relieving. Watch the clerk drop the money in the locked drop box....

Customer Service Representative

  • Troutville, VA (10 miles from Roanoke, VA)
  • 90+ days ago
  • Troutville, VA (10 miles from Roanoke, VA)
  • 90+ days ago

Store 2723707: 2765 Lee Hwy, Troutville, Virginia 24175 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Roanoke, VA

Moving to Roanoke, VA? Find some basic demographic data about Roanoke, VA below.


Local
National
172,193
4,782
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Roanoke, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front Desk Attendant positions.



Highest Education Level

Front Desk Attendants in Roanoke, VA offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.3%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Roanoke, VA
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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