Front Desk Attendant Jobs in Ephrata, WA
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Receptionist - Moses Lake Family Practice
- Moses Lake, WA (17 miles from Ephrata, WA)
- 9 hours ago
- Moses Lake, WA (17 miles from Ephrata, WA)
- 9 hours ago
Position Reports To: Clinic Admin Supervisor Essential Functions Greets patients and visitors in a prompt, courteous manner, prepares patient information for the visit....
Clinic Receptionist, Occupational Medicine
- Moses Lake, WA (17 miles from Ephrata, WA)
- 16 days ago
- Moses Lake, WA (17 miles from Ephrata, WA)
- 16 days ago
ESSENTIAL FUNCTIONS Ensure all incoming calls are promptly and courteously answered and customers are assisted in a friendly, professional manner....
- Moses Lake, WA (17 miles from Ephrata, WA)
- 26 days ago
- Moses Lake, WA (17 miles from Ephrata, WA)
- 26 days ago
DEPARTMENT: SERVICE EXTENSION LOCATION: MOSES LAKE SERVICE CENTER POSITION TITLE: RECEPTIONIST STATUS: PART TIME - 25 HOURS PAY: $16.66/HOUR Join a team where you can offer compassion, dignity,...
Demographic Data for Ephrata, WA
Moving to Ephrata, WA? Find some basic demographic data about Ephrata, WA below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Ephrata, WA
Highest Education Level
Front Desk Attendants in Ephrata, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Typing
- Events
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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