Front Desk Attendant Jobs in Charleston, WV
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Desk Clerk - Grant -- Hospitality House -- Hospitality House
- Charleston, WV
- 1 day ago
- Charleston, WV
- 1 day ago
Answers room service calls and guests' inquiries. Keeps room availability records and guest accounts. Computes bill, collects payments and makes changes when assisting the motel....
- South Charleston, WV (2 miles from Charleston, WV)
- 8 days ago
- South Charleston, WV (2 miles from Charleston, WV)
- 8 days ago
*Answer all incoming calls professionally and courteously and redirect them appropriately. *Warmly welcome, greet and direct patients, visitors, and guests. *Coordinate outgoing and incoming mail....
Hotel: Charleston Embassy Suites 300 Court Street Charleston, WV 25301 Front Desk Associate Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Whats in it...
Customer Service Representative
- Hamlin, WV (24 miles from Charleston, WV)
- 9 days ago
- Hamlin, WV (24 miles from Charleston, WV)
- 9 days ago
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a...
Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt,...
At least one year of previous work experience in a medical facility, with insurance verification Be neat, well groomed, and have a courteous, pleasant manner Good verbal and written communication skills...
- Hurricane, WV (18 miles from Charleston, WV)
- 45+ days ago
- Hurricane, WV (18 miles from Charleston, WV)
- 45+ days ago
Our client, a dynamic player in the roofing industry, is seeking a Receptionist to join their team. As a Receptionist, you will be part of the customer service department supporting the front...
Part-Time Front Desk Agent, Hampton Inn, Southridge
- Charleston, WV
- 60+ days ago
- Charleston, WV
- 60+ days ago
What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when...
Demographic Data for Charleston, WV
Moving to Charleston, WV? Find some basic demographic data about Charleston, WV below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Charleston, WV
Highest Education Level
Front Desk Attendants in Charleston, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »