Front Desk Attendant Jobs in Waukesha, WI

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 52 Jobs

Guest Service Representative

  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 15 hours ago
  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 15 hours ago

['Homewood Suites by Hilton Milwaukee Downtown', '3.9', 'Guest Service Representative', 'Sign in to apply', 'Milwaukee, WI', '', '$16.00 - $18.00', '\xa0', 'Per Hour', '\xa0', '(Employer provided)']...

Assisted Living Receptionist- Full Time

  • Wauwatosa, WI (12 miles from Waukesha, WI)
  • 21 hours ago
  • Wauwatosa, WI (12 miles from Waukesha, WI)
  • 21 hours ago

Receptionist Day Shift 32 Hours a Week Every other Weekend The Full-time Receptionist in our Assisted Living (Courtyards and Terrace) is responsible for the clerical and communication functions of...

Front Desk Agent

  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 1 day ago
  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 1 day ago

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Front Desk Agent - Part-Time

  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 1 day ago
  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 1 day ago

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Guest Service Agent - Overnight

  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 1 day ago
  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 1 day ago

What You'll Do The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along...

Guest Service Representative

  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 2 days ago
  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 2 days ago

Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving....

Front Desk Coordinator

  • West Allis, WI (9 miles from Waukesha, WI)
  • 3 days ago
  • West Allis, WI (9 miles from Waukesha, WI)
  • 3 days ago

Front Desk Coordinator - West Allis, WI West Allis, WI Full Time Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by...

Medical Admin Receptionist/Billing Specialist

  • Brookfield, WI (6 miles from Waukesha, WI)
  • 4 days ago
  • Brookfield, WI (6 miles from Waukesha, WI)
  • 4 days ago

We will train you to succeed!Are you looking for a compassionate, caring workplace where you can help others and make a difference?Ideal candidate will have lots of enthusiasm, compassion,...

Remote Work

Front Desk Agent

  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 4 days ago
  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 4 days ago

Job Qualifications High school diploma or equivalent and previous hotel operations or guest service experience required....

Administrative Assistant/receptionist

  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 5 days ago
  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 5 days ago

Title: Administrative Assistant/ Receptionist Hours: 8:30 AM- 5:00 PM Monday - Friday Holidays off with pay Pay: $18/hour (weekly pay) Duties: Answering phone - transferring to correct department...

Hotel Guest Service Rep

  • Grafton, WI (24 miles from Waukesha, WI)
  • 5 days ago
  • Grafton, WI (24 miles from Waukesha, WI)
  • 5 days ago

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...

Guest Service Representative (Part Time)

  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 5 days ago
  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 5 days ago

We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates....

RECEPTIONIST & Administrative Assistant : PART or FULL TIME

  • Union Grove, WI (23 miles from Waukesha, WI)
  • 6 days ago
  • Union Grove, WI (23 miles from Waukesha, WI)
  • 6 days ago

1st shift 8:00am to 4:30pm M-F (can be 9am-3pm part time) needed for metal machining fabrication company in Union Grove. Receptionist position is responsible for responsible for managing the front...

Front Desk Agent (PT)

  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 7 days ago
  • Milwaukee, WI (15 miles from Waukesha, WI)
  • 7 days ago

Job Qualifications High school diploma or equivalent and previous hotel operations or guest service experience required....

Front Desk Agent

  • Brookfield, WI (6 miles from Waukesha, WI)
  • 7 days ago
  • Brookfield, WI (6 miles from Waukesha, WI)
  • 7 days ago

service recovery program · Follows proper selling techniques and ensures strategies are utilized to maximize room revenues · Monitors room availability, follows restrictions, and all booking policies...

Demographic Data for Waukesha, WI

Moving to Waukesha, WI? Find some basic demographic data about Waukesha, WI below.


Local
National
94,730
2,755
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...

Salary for Front Desk Attendant Jobs in Waukesha, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Waukesha, WI offer the following education background
High School or GED
36.3%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.2%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Waukesha, WI
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »