Host Jobs in Matthews, NC

In the Hospitality Service industry, a Host is essentially the first point of contact for guests and ensures their dining experience starts on a positive note. They are responsible for welcoming and seating guests, managing reservations, dealing with queries and complaints, and monitoring the flow of guests on the dining floor to ensure the smooth operation. They are also responsible for communicating with the kitchen staff to keep the service efficient. They typically have an outgoing personality, strong communication skills, and the ability to handle stressful situations with grace.

Before becoming a Host, an individual may have held roles such as a Waiter or Waitress, gaining firsthand experience in customer service and understanding the operations of a dining establishment. Another possible role is that of a Receptionist in a hotel or similar establishment, where skills like dealing with diverse customers, managing bookings, and coordinating with other staff are relevant. Some hosts may also have worked as a Customer Service Representative, developing their communication and problem-solving skills. Depending on the establishment's requirements, Hosts may need certifications like the ServSafe Food Handler certificate or a similar food-service license.

1-15 of 93 Jobs

Delivery Station Customer Service Associate

  • Concord, NC (22 miles from Matthews, NC)
  • 15 hours ago
  • Concord, NC (22 miles from Matthews, NC)
  • 15 hours ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Retail Loss Prevention Customer Service Associate II

  • Huntersville, NC (24 miles from Matthews, NC)
  • 1 day ago
  • Huntersville, NC (24 miles from Matthews, NC)
  • 1 day ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Host

  • Charlotte, NC (13 miles from Matthews, NC)
  • 1 day ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 1 day ago

As a Host, your primary responsibility is to exceed guests' expectations by providing friendly, prompt, and attentive service tailored to their preferences....

Guest Experience Host

  • Concord, NC (22 miles from Matthews, NC)
  • 1 day ago
  • Concord, NC (22 miles from Matthews, NC)
  • 1 day ago

You will deliver the highest possible standards of guest service, presentation, and product knowledge....

Customer Service Specialist - CSS

  • Charlotte, NC (13 miles from Matthews, NC)
  • 4 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 4 days ago

MCA, your trusted advisor for wireless communications, data, and security services, is seeking a Customer Service Specialist for our Charlotte, NC, location to support our fast-growing MSS...

Host

  • Charlotte, NC (13 miles from Matthews, NC)
  • 4 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 4 days ago

Each Hosts primary objective is to demonstrate excellence in guest service. Our guests receive their first impression of the service of the restaurant by their exchange with the Host....

Customer Service Specialist III

  • Charlotte, NC (13 miles from Matthews, NC)
  • 4 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 4 days ago

Duration: 36 Months** **Note: Hybrid, number of days in office: 2/3-days in office** **Job Description** + Investigations, dispatching, processing orders for bad underground, creating work orders...

Customer Service Associate - Temporary

  • Concord, NC (22 miles from Matthews, NC)
  • 4 days ago
  • Concord, NC (22 miles from Matthews, NC)
  • 4 days ago

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Assistant Food & Beverage Manager

  • Charlotte, NC (13 miles from Matthews, NC)
  • 5 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 5 days ago

Position Summary The Assistant Manager is a key leadership role responsiblefor supporting the General Manager in overseeing all aspects of restaurantoperations. The Assistant Manager ensures high...

Customer Service Specialist

  • Charlotte, NC (13 miles from Matthews, NC)
  • 5 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 5 days ago

HKA Enterprises is unable to support C2C. 3rd party submissions and C2C requests will not be considered for any positions. Description: Pay: $24.00 per hour Investigations, dispatching, processing...

Bilingual Customer Service Specialist (Spanish)

  • Charlotte, NC (13 miles from Matthews, NC)
  • 5 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 5 days ago

Bilingual Customer Service Specialist (Spanish) Sherwin-Williams 21 days ago Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...

Pharmacy Customer Service Associate

  • Fort Mill, SC (17 miles from Matthews, NC)
  • 6 days ago
  • Fort Mill, SC (17 miles from Matthews, NC)
  • 6 days ago

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Guest Service Clerk PT

  • Concord, NC (22 miles from Matthews, NC)
  • 6 days ago
  • Concord, NC (22 miles from Matthews, NC)
  • 6 days ago

Overview To provide the fastest and most pleasant guest service by performing the duties related to the front porch....

Customer Service Specialist

  • Charlotte, NC (13 miles from Matthews, NC)
  • 7 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 7 days ago

. * Detail oriented, strong office suite Courteous as they will be answering the phones and directing phone calls for the state....

Host - Blakeney Chilis

  • Charlotte, NC (13 miles from Matthews, NC)
  • 7 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 7 days ago

Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's....

Demographic Data for Matthews, NC

Moving to Matthews, NC? Find some basic demographic data about Matthews, NC below.


Local
National
78,606
2,455
Medium/Lg

Host Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Host Evasions
Understand the techniques behind host-based security and bypass the most common security products in Windows operating systems. This module provides the essential knowledge and fundamental...
WordPress Hosting Course - Choosing the Right Hosting
Welcome to WordPress Hosting Course!Thinking of starting a website with WordPress? Great choice! But before you dive in, you need to find its "online home" - and that's where our course, "Choosing...
Host Leadership
In this accessible and engaging eight-part program led by the co-creator of the Host Leadership approach, Dr Mark McKergow you will discover how to lead in a much more natural and human-centred...

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Salary for Host Jobs in Matthews, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Hosts in Matthews, NC offer the following education background
High School or GED
40.4%
Bachelor's Degree
22.0%
Associate's Degree
12.9%
Vocational Degree or Certification
12.4%
Master's Degree
4.0%
Some College
3.9%
Some High School
3.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Hosts in Matthews, NC
Less than 1 year
60.9%
None
34.7%
2-4 years
4.2%
1-2 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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