Host Jobs in Matthews, NC
In the Hospitality Service industry, a Host is essentially the first point of contact for guests and ensures their dining experience starts on a positive note. They are responsible for welcoming and seating guests, managing reservations, dealing with queries and complaints, and monitoring the flow of guests on the dining floor to ensure the smooth operation. They are also responsible for communicating with the kitchen staff to keep the service efficient. They typically have an outgoing personality, strong communication skills, and the ability to handle stressful situations with grace.
Before becoming a Host, an individual may have held roles such as a Waiter or Waitress, gaining firsthand experience in customer service and understanding the operations of a dining establishment. Another possible role is that of a Receptionist in a hotel or similar establishment, where skills like dealing with diverse customers, managing bookings, and coordinating with other staff are relevant. Some hosts may also have worked as a Customer Service Representative, developing their communication and problem-solving skills. Depending on the establishment's requirements, Hosts may need certifications like the ServSafe Food Handler certificate or a similar food-service license.
Delivery Station Customer Service Associate
- Concord, NC (22 miles from Matthews, NC)
- 15 hours ago
- Concord, NC (22 miles from Matthews, NC)
- 15 hours ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Retail Loss Prevention Customer Service Associate II
- Huntersville, NC (24 miles from Matthews, NC)
- 1 day ago
- Huntersville, NC (24 miles from Matthews, NC)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
As a Host, your primary responsibility is to exceed guests' expectations by providing friendly, prompt, and attentive service tailored to their preferences....
- Concord, NC (22 miles from Matthews, NC)
- 1 day ago
- Concord, NC (22 miles from Matthews, NC)
- 1 day ago
You will deliver the highest possible standards of guest service, presentation, and product knowledge....
Customer Service Specialist - CSS
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
MCA, your trusted advisor for wireless communications, data, and security services, is seeking a Customer Service Specialist for our Charlotte, NC, location to support our fast-growing MSS...
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
Each Hosts primary objective is to demonstrate excellence in guest service. Our guests receive their first impression of the service of the restaurant by their exchange with the Host....
Customer Service Specialist III
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
Duration: 36 Months** **Note: Hybrid, number of days in office: 2/3-days in office** **Job Description** + Investigations, dispatching, processing orders for bad underground, creating work orders...
Customer Service Associate - Temporary
- Concord, NC (22 miles from Matthews, NC)
- 4 days ago
- Concord, NC (22 miles from Matthews, NC)
- 4 days ago
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Assistant Food & Beverage Manager
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
Position Summary The Assistant Manager is a key leadership role responsiblefor supporting the General Manager in overseeing all aspects of restaurantoperations. The Assistant Manager ensures high...
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
HKA Enterprises is unable to support C2C. 3rd party submissions and C2C requests will not be considered for any positions. Description: Pay: $24.00 per hour Investigations, dispatching, processing...
Bilingual Customer Service Specialist (Spanish)
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams 21 days ago Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
Pharmacy Customer Service Associate
- Fort Mill, SC (17 miles from Matthews, NC)
- 6 days ago
- Fort Mill, SC (17 miles from Matthews, NC)
- 6 days ago
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Concord, NC (22 miles from Matthews, NC)
- 6 days ago
- Concord, NC (22 miles from Matthews, NC)
- 6 days ago
Overview To provide the fastest and most pleasant guest service by performing the duties related to the front porch....
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
. * Detail oriented, strong office suite Courteous as they will be answering the phones and directing phone calls for the state....
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's....
Demographic Data for Matthews, NC
Moving to Matthews, NC? Find some basic demographic data about Matthews, NC below.
Host Online Courses and Training Opportunities
Salary for Host Jobs in Matthews, NC
Highest Education Level
Hosts in Matthews, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Host position
- Purchasing
- Store Management
- Stretching
- Reading
- Payment Processing
- Military Background
- Asset Protection
- Facility Management
- Store Operations
- Associates
- Dusting
- Casual Dining
- Front of House
- Food and Beverage Management
- Guest Service
- Buffet
- Room Service
- Sanitation
- Food Service Management
- Menu Planning
- Catering
- Courteous
- First In, First Out
- Baking
- Point-of-Sale System
- Housekeeping
- Quality Control Inspection
- Wellness
- Complaint Resolution
- Cashier Skills
- Merchandising
- Energetic
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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