Concierge Jobs in Matthews, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Monroe, NC (8 miles from Matthews, NC)
- 7 hours ago
- Monroe, NC (8 miles from Matthews, NC)
- 7 hours ago
TerraBella Senior Living is looking for a Concierge to join our community__Terrabella Indian Trail_____________________....
Registered Nurse - Atrium Health Kenilworth Concierge Care Division PRN
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
Back to Search Results Registered Nurse - Atrium Health Kenilworth Concierge Care Division PRN Charlotte, NC, United States Job ID: R158964 Shift: Various Share: mail...
Customer Experience Concierge, Centurion Lounge - CLT
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking part time Spa Concierge....
/23771/track.gif&z=8&s=HPS&ih_t=8%2F16%2F2025+7%3A28%3A33+PM&utm_medium=internal%20referrer&utm_campaign=southeast-healthcare---ceda-profile&utm_content=southeast-healthcare&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs....
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
HOMEBUYER CONCIERGE IN CHARLOTTE, NC AT LENNAR Job Description Homebuyer Concierge We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary...
Club Lounge Attendant - Marriott MClub Concierge
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
Offer services of ticket agencies, limousine service and tour guide organizations to guests. Service each guest comment/complaint according to procedure - escort and service VIP guests....
- Charlotte, NC (13 miles from Matthews, NC)
- 8 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 8 days ago
services Must have 1 year of work experience with customer service responsibilities in the last 3 years Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents...
- Charlotte, NC (13 miles from Matthews, NC)
- 13 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 13 days ago
Weekend Evening Concierge Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....
Charlotte, NC Concierge with 300K Income Potential & 4-Day Workweek
- Charlotte, NC (13 miles from Matthews, NC)
- 15 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 15 days ago
Join a concierge practice in an affluent suburb of Charlotte, North Carolina....
Ford Connected Services Concierge - Town and Country Ford
- Charlotte, NC (13 miles from Matthews, NC)
- 18 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 18 days ago
Job Description Ford Connected Service Concierge responsibilities include: Present and sign guest up for all Ford Connected Service Products offered for the vehicle they are buying....
Concierge Family Medicine or Internal Medicine Physician (Charlotte, NC)
- Charlotte, NC (13 miles from Matthews, NC)
- 22 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 22 days ago
MDstaffers is seeking a qualified Concierge Family Medicine or Internal Medicine Physician in Charlotte, NC. For more information, please apply or call (866) 90-STAFF....
Weekend Daytime Concierge Oro New
- Charlotte, NC (13 miles from Matthews, NC)
- 22 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 22 days ago
Weekend Daytime Concierge - Oro Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....
- Charlotte, NC (13 miles from Matthews, NC)
- 25 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 25 days ago
Member Success Concierges are integral in promoting a positive experience for BNI Members at all stages of their Membership....
Facilities And Hospitality Assistant
- Charlotte, NC (13 miles from Matthews, NC)
- 30+ days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 30+ days ago
FACILITIES AND HOSPITALITY ASSISTANT Moore & Van Allen PLLC - 3.6 Charlotte, NC Job Details Full-time Estimated: $36.1K - $43.3K a year 1 day ago Qualifications Hospitality Customer service...
Demographic Data for Matthews, NC
Moving to Matthews, NC? Find some basic demographic data about Matthews, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Matthews, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Matthews, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills