Concierge Jobs in Matthews, NC

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 24 Jobs

Registered Nurse - Atrium Health Kenilworth Concierge Care Division PRN

  • Charlotte, NC (13 miles from Matthews, NC)
  • 17 hours ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 17 hours ago

Back to Search Results Registered Nurse - Atrium Health Kenilworth Concierge Care Division PRN Charlotte, NC, United States Job ID: R158964 Shift: Various Share: mail...

Customer Experience Concierge, Centurion Lounge - CLT

  • Charlotte, NC (13 miles from Matthews, NC)
  • 18 hours ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 18 hours ago

Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....

PT Spa Concierge

  • Charlotte, NC (13 miles from Matthews, NC)
  • 1 day ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 1 day ago

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking part time Spa Concierge....

Conference Concierge-Banquets

  • Charlotte, NC (13 miles from Matthews, NC)
  • 3 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 3 days ago

At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs....

Homebuyer Concierge

  • Charlotte, NC (13 miles from Matthews, NC)
  • 4 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 4 days ago

HOMEBUYER CONCIERGE IN CHARLOTTE, NC AT LENNAR Job Description Homebuyer Concierge We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary...

Club Lounge Attendant - Marriott MClub Concierge

  • Charlotte, NC (13 miles from Matthews, NC)
  • 6 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 6 days ago

Offer services of ticket agencies, limousine service and tour guide organizations to guests. Service each guest comment/complaint according to procedure - escort and service VIP guests....

Customer Experience Representative - Charlotte Airport CLT Customer Experience Representative - Charlotte Airport CLT

  • Charlotte, NC (13 miles from Matthews, NC)
  • 7 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 7 days ago

services Must have 1 year of work experience with customer service responsibilities in the last 3 years Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents...

Customer Experience Representative - Charlotte Airport CLT

  • Charlotte, NC (13 miles from Matthews, NC)
  • 8 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 8 days ago

services Must have 1 year of work experience with customer service responsibilities in the last 3 years Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents...

Weekend Evening Concierge New

  • Charlotte, NC (13 miles from Matthews, NC)
  • 12 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 12 days ago

Weekend Evening Concierge Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....

Charlotte, NC Concierge with 300K Income Potential & 4-Day Workweek

  • Charlotte, NC (13 miles from Matthews, NC)
  • 14 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 14 days ago

Join a concierge practice in an affluent suburb of Charlotte, North Carolina....

Ford Connected Services Concierge - Town and Country Ford

  • Charlotte, NC (13 miles from Matthews, NC)
  • 17 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 17 days ago

Job Description Ford Connected Service Concierge responsibilities include: Present and sign guest up for all Ford Connected Service Products offered for the vehicle they are buying....

Concierge Family Medicine or Internal Medicine Physician (Charlotte, NC)

  • Charlotte, NC (13 miles from Matthews, NC)
  • 21 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 21 days ago

MDstaffers is seeking a qualified Concierge Family Medicine or Internal Medicine Physician in Charlotte, NC. For more information, please apply or call (866) 90-STAFF....

Weekend Daytime Concierge Oro New

  • Charlotte, NC (13 miles from Matthews, NC)
  • 21 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 21 days ago

Weekend Daytime Concierge - Oro Resident Concierge & Front Desk Charlotte, NC At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....

Member Success Concierge

  • Charlotte, NC (13 miles from Matthews, NC)
  • 24 days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 24 days ago

Member Success Concierges are integral in promoting a positive experience for BNI Members at all stages of their Membership....

Facilities And Hospitality Assistant

  • Charlotte, NC (13 miles from Matthews, NC)
  • 30+ days ago
  • Charlotte, NC (13 miles from Matthews, NC)
  • 30+ days ago

FACILITIES AND HOSPITALITY ASSISTANT Moore & Van Allen PLLC - 3.6 Charlotte, NC Job Details Full-time Estimated: $36.1K - $43.3K a year 1 day ago Qualifications Hospitality Customer service...

Demographic Data for Matthews, NC

Moving to Matthews, NC? Find some basic demographic data about Matthews, NC below.


Local
National
78,606
2,455
Medium/Lg

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...

Salary for Concierge Jobs in Matthews, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Matthews, NC offer the following education background
High School or GED
34.6%
Bachelor's Degree
24.9%
Vocational Degree or Certification
15.3%
Associate's Degree
14.2%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Matthews, NC
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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