Front Desk Attendant Jobs in Matthews, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
SpringHill Suites Front Desk - Part Time
- Huntersville, NC (24 miles from Matthews, NC)
- 13 hours ago
- Huntersville, NC (24 miles from Matthews, NC)
- 13 hours ago
By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas!...
- Charlotte, NC (13 miles from Matthews, NC)
- 13 hours ago
- Charlotte, NC (13 miles from Matthews, NC)
- 13 hours ago
Key Responsibilities: Greet and direct visitors in a courteous and professional manner Answer, screen, and forward incoming phone calls Maintain security by following procedures and controlling access...
- Charlotte, NC (13 miles from Matthews, NC)
- 16 hours ago
- Charlotte, NC (13 miles from Matthews, NC)
- 16 hours ago
Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job....
Medical Unit Receptionist - Part-time Nightshift
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
Medical Unit Receptionist (MUR) - PT Nights 7:00 PM - 7:00AM Presbyterian Medical Center - Charlotte, NC Pulmonary Unit Performs clerical and receptionist roles to facilitate the efficient...
Airport Lounge Front Desk Host
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
JOIN OUR TEAM! RECEIVE A $200.00 SIGNING BONUS! Pay: $19.00 per hour Shift Timing: 2:00 PM-10:30 PM We cover airport badging fees and employee parking! Hyde Park Hospitality, LLC (HPH) is a...
Front Office Agent (Part-Time)
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
Front Office Agent (Part-Time) Location US-NC-Charlotte ID 2025-10370 Category Rooms Position Type Part-Time An inspiring career awaits you! The Kessler Collection is a portfolio of luxury...
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
The Guest Services Representative is a part-time hourly position that reports directly to the Guest Services Leads....
Dental Front Desk Receptionist - Bilingual
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
Medical Claims Specialist - Dental Clinic - Bilingual Follow Your Calling, Find Your Career Pay Range: $20.00 - $24.71 /hour This is a non- exempt (hourly) position Pay rates are based on...
Benefits: 401(k) 401(k) matching Paid time off THE ROLE Kitchen Tune-Up and Bath Tune-Up deliver innovative kitchen and bath remodels, transforming homes and client experiences nationwide. This...
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
Receptionist Enterprise Mobility 3.3 ( ) Charlotte, NC Why you should apply for a job to Enterprise Mobility : 61% say women are treated fairly and equally to men 65% say the CEO supports gender...
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
Hotel: Hilton Charlotte Airport 2800 Coliseum Centre Drive Charlotte, NC 28217 Hotel Front Desk Associate Full time Compensation: $15.00 Hourly Atrium SPIRIT where teamwork, passion and...
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
Key Responsibilities: Guest Service: o Greet and welcome guests in a warm and friendly manner. o Assist guests with check-in and check-out procedures, including room assignments and payment processing...
Guest Services Representative II
- Huntersville, NC (24 miles from Matthews, NC)
- 7 days ago
- Huntersville, NC (24 miles from Matthews, NC)
- 7 days ago
seeking a caring and dedicated Guest Services Representative II to provide exceptional service and support to patients and their families throughout their care journey....
Front Desk Clerk - BRAND NEW HOMEWOOD SUITES UPTOWN - FULL TIME
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Demographic Data for Matthews, NC
Moving to Matthews, NC? Find some basic demographic data about Matthews, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Matthews, NC
Highest Education Level
Front Desk Attendants in Matthews, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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