Front Desk Attendant Jobs in Matthews, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Rock Hill, SC (22 miles from Matthews, NC)
- 4 hours ago
- Rock Hill, SC (22 miles from Matthews, NC)
- 4 hours ago
Receptionist Location/Org Data : Name Magnolia Trace Posted Date 4 days ago (6/10/2025 7:41 PM) Category Customer Service Position Type Full-Time Location : Address 1 Clubhouse Avenue Location :...
Remote Receptionist Earn $95K$125K + Full Benefits & Bonus
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
Now Hiring: Remote Office Receptionist Full-Time & Part-Time Positions Available Compensation: $95,000 $125,000 per year + Full Benefits & Performance Bonuses Were looking for a motivated and...
Remote WorkPart-time Receptionist -Charlotte, NC
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
The Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include being the point of contact for office needs, sorting and...
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
put health first The Float Medical Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously...
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 4 days ago
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....
Patient Service/Front Desk Coordinator
- Concord, NC (22 miles from Matthews, NC)
- 4 days ago
- Concord, NC (22 miles from Matthews, NC)
- 4 days ago
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
Front Desk Coordinator Surgery Center
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
PURPOSE AND SCOPE: As the Patient Services Coordinator, this position coordinates scheduling, pre-procedure communication, medical record documents, EMR demographic data entry, requirements for...
Remote Receptionist Position $145K/Year + Health Benefits & PTO
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
Do you have excellent communication skills and enjoy providing top-notch customer service? We are hiring a Remote Office Receptionist to handle administrative tasks, assist clients, and manage...
Remote Work- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....
- Matthews, NC (2 miles from Matthews, NC)
- 5 days ago
- Matthews, NC (2 miles from Matthews, NC)
- 5 days ago
Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek...
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
Key Responsibilities: Guest Service: o Greet and welcome guests in a warm and friendly manner. o Assist guests with check-in and check-out procedures, including room assignments and payment processing...
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 7 days ago
Front Office Agent Location US-NC-Charlotte ID 2025-10051 Category Rooms Position Type Full-Time An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels,...
Front Office Receptionist/Secretary
- Monroe, NC (8 miles from Matthews, NC)
- 7 days ago
- Monroe, NC (8 miles from Matthews, NC)
- 7 days ago
Openings as of 6/7/2025 Front Office Receptionist/Secretary JobID: 14712 Position Type: Classified Support Staff/Receptionist Date Posted: 6/5/2025 Location: Porter Ridge High Date Available:...
- Charlotte, NC (13 miles from Matthews, NC)
- 8 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 8 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
- Concord, NC (22 miles from Matthews, NC)
- 9 days ago
- Concord, NC (22 miles from Matthews, NC)
- 9 days ago
Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key...
Demographic Data for Matthews, NC
Moving to Matthews, NC? Find some basic demographic data about Matthews, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Matthews, NC
Highest Education Level
Front Desk Attendants in Matthews, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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