Front Desk Attendant Jobs in Matthews, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Fort Mill, SC (17 miles from Matthews, NC)
- 16 hours ago
- Fort Mill, SC (17 miles from Matthews, NC)
- 16 hours ago
OVERVIEW Responsible for daily Guest Services operations, specifically the use of system software to process admission, membership registrations and point-of-sale transactions....
Front Desk Agent/ Shuttle Driver
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability...
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
- Charlotte, NC (13 miles from Matthews, NC)
- 1 day ago
Overview Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 2 days ago
Novant Health is seeking a Medical Unit Receptionist to perform clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision...
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
Medical Receptionist Dominion Health Family Wellness Center Charlotte, North Carolina Essential Functions:Patient Interaction & SchedulingGreet and check in patients promptly and courteously, ensuring...
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner....
- Fort Mill, SC (17 miles from Matthews, NC)
- 3 days ago
- Fort Mill, SC (17 miles from Matthews, NC)
- 3 days ago
Front Desk Agent Fort Mill, SC Description Front Desk Agent/Townplace Suites Fort Mill, SC Description Register and assign rooms to guests. Issue room key and directions directly to guest. Sort,...
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner....
Receptionist - Pineville-NC (CA0101), NC
- Pineville, NC (11 miles from Matthews, NC)
- 3 days ago
- Pineville, NC (11 miles from Matthews, NC)
- 3 days ago
Receptionist Company Overview At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin...
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 3 days ago
Location Charlotte Hotel The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the...
Front Desk Patient Services Representative
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 5 days ago
POSITION SUMMARY: Greets patients and ensures a complete and accurate check-in and check-out process for patients. Obtains all data elements necessary to process patients claim for insurance...
Collision Center Receptionist/Full Time
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
Essential Duties and Responsibilities may include the following: + Answers incoming calls in a courteous and professional manner. + Takes accurate messages. + Directs calls to the appropriate department...
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
The Opportunity: The Resident Services Associate - Receptionist will be responsible for enhancing the living experience for our senior residents by providing exceptional concierge and reception...
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
- Charlotte, NC (13 miles from Matthews, NC)
- 6 days ago
Overview Are you passionate about making a difference in the healthcare industry? At MedQuest Associates, we provide exceptional diagnostic imaging services that improve patient outcomes and...
Demographic Data for Matthews, NC
Moving to Matthews, NC? Find some basic demographic data about Matthews, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Matthews, NC
Highest Education Level
Front Desk Attendants in Matthews, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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