Night Auditor Jobs in Charlotte, NC
A Night Auditor plays a crucial role in the hospitality service industry by managing front desk operations, financial transactions, and guest services during the night shift. They are responsible for reconciling the day's account balances, generating reports, and ensuring the accuracy of guest billing. Often, the Night Auditor is the primary point of contact for guests during the overnight hours, handling check-ins, check-outs, and addressing any issues or requests. As such, they not only need to have strong mathematical and problem-solving skills, but also excellent customer service skills.
Before becoming a Night Auditor, a person may have roles such as Front Desk Agent, Guest Service Representative, or Hotel Clerk, which gives them the experience and exposure to the functions of the front desk and guest relations. A high school diploma is typically required, and some employers may prefer candidates with an associate's or bachelor's degree in Hospitality or a related field. Knowledge of specialized hotel management software is also important. Although not required, certifications such as the Certified Hotel Auditor (CHA) or Hospitality Management Diploma can enhance job prospects and credibility.
SECTION TWO: Night Auditor, Role Specific Duties and Expectations Other Duties and Expectations Audit Management: All hotel audit-related reports must be completed and sent out by the designated time...
Job Description Summary The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period....
Perks & Benefits: Medical, Dental, Vision Hotel Discounts Paid Time Off Employee Assistance program This job description is not designed to cover or contain a comprehensive listing of activities, duties...
Job Responsibilities The Night Auditor functions as an overnight Guest Service Representative along with additional front desk responsibilities....
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Night Auditor Online Courses and Training Opportunities
Salary for Night Auditor Jobs in Charlotte, NC
Required or preferred licenses and certifications for Night Auditor positions.
Highest Education Level
Night Auditors in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Night Auditor position
- Accounts Payable
- Statistics
- Accounts Receivable
- 10 Key
- Bookkeeping
- Reconciliations
- Month-End Close
- Property Management
- Referrals
- Tally
- Discretion
- Trial Balance
- Private Branch Exchange
- Management Accounting
- Banquet Catering
- Guest Service
- Laundry
- Room Service
- Food and Beverage Management
- Service-Oriented
- Switchboard Operation
- Courteous
- Upselling
- Housekeeping
- Complaint Resolution
- Wellness
- Cashier Skills
- Cash Handling
- Inbound/Outbound Calling
- General Office Duties
- Closing
- Friendliness
- High School Diploma
- Accounting
- Initiative
- Auditing
- Telephone Skills
- Writing Skills
- Events
- Education Experience
- Filing
- English
- Regulations
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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