Front Desk Attendant Jobs in Charlotte, NC
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Front Office Agent (Part-Time) Location US-NC-Charlotte ID 2025-10370 Category Rooms Position Type Part-Time An inspiring career awaits you! The Kessler Collection is a portfolio of luxury...
The Guest Services Representative is a part-time hourly position that reports directly to the Guest Services Leads....
Medical Claims Specialist - Dental Clinic - Bilingual Follow Your Calling, Find Your Career Pay Range: $20.00 - $24.71 /hour This is a non- exempt (hourly) position Pay rates are based on...
- Matthews, NC (13 miles from Charlotte, NC)
- 3 days ago
- Matthews, NC (13 miles from Charlotte, NC)
- 3 days ago
Benefits: 401(k) 401(k) matching Paid time off THE ROLE Kitchen Tune-Up and Bath Tune-Up deliver innovative kitchen and bath remodels, transforming homes and client experiences nationwide. This...
Receptionist Enterprise Mobility 3.3 ( ) Charlotte, NC Why you should apply for a job to Enterprise Mobility : 61% say women are treated fairly and equally to men 65% say the CEO supports gender...
Hotel: Hilton Charlotte Airport 2800 Coliseum Centre Drive Charlotte, NC 28217 Hotel Front Desk Associate Full time Compensation: $15.00 Hourly Atrium SPIRIT where teamwork, passion and...
SpringHill Suites Front Desk - Part Time
- Gastonia, NC (22 miles from Charlotte, NC)
- 4 days ago
- Gastonia, NC (22 miles from Charlotte, NC)
- 4 days ago
By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas!...
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Key Responsibilities: Guest Service: o Greet and welcome guests in a warm and friendly manner. o Assist guests with check-in and check-out procedures, including room assignments and payment processing...
Guest Services Representative II
- Huntersville, NC (12 miles from Charlotte, NC)
- 5 days ago
- Huntersville, NC (12 miles from Charlotte, NC)
- 5 days ago
is seeking a caring and dedicated Guest Services Representative II to provide exceptional service and support to patients and their families throughout their care journey....
Front Desk Clerk - BRAND NEW HOMEWOOD SUITES UPTOWN - FULL TIME
- Charlotte, NC
- 5 days ago
- Charlotte, NC
- 5 days ago
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously...
Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up....
- Mooresville, NC (21 miles from Charlotte, NC)
- 5 days ago
- Mooresville, NC (21 miles from Charlotte, NC)
- 5 days ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Ready to make the next move in your career, learn on the job and earn more money? Are you a polished and patient professional who excels at reporting, scheduling and project management? If so,...
Essential Responsibilities: Welcoming members to TowneBank, determining the nature of their business and directing them to the appropriate person or department Operating the bank’s main telephone...
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Charlotte, NC
Highest Education Level
Front Desk Attendants in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Mail Distribution
- Drafting Legal Correspondence
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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