Front Desk Attendant Jobs in Charlotte, NC

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 62 Jobs

Receptionist

  • Mooresville, NC (21 miles from Charlotte, NC)
  • 4 hours ago
  • Mooresville, NC (21 miles from Charlotte, NC)
  • 4 hours ago

Local High End Granite & Marble Company seeking a professional yet personable person to join there Team! Duties include but are not limited to; answering phones, greeting customers upon arrival to...

Veterinary Receptionist

  • Denver, NC (22 miles from Charlotte, NC)
  • 1 day ago
  • Denver, NC (22 miles from Charlotte, NC)
  • 1 day ago

Veterinary Receptionist 2.7 2.7 out of 5 stars Denver, NC 28037 BluePearl Pet Hospital is hiring a Veterinary Receptionist! Schedule: This is a second shift position! Pay: $17.00 - $26.00 / hour...

Remote Receptionist Earn $95K$125K + Full Benefits & Bonus

  • Charlotte, NC
  • 1 day ago
  • Charlotte, NC
  • 1 day ago

Now Hiring: Remote Office Receptionist Full-Time & Part-Time Positions Available Compensation: $95,000 $125,000 per year + Full Benefits & Performance Bonuses Were looking for a motivated and...

Remote Work

Part-time Receptionist -Charlotte, NC

  • Charlotte, NC
  • 2 days ago
  • Charlotte, NC
  • 2 days ago

The Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include being the point of contact for office needs, sorting and...

Float Medical Receptionist

  • Charlotte, NC
  • 3 days ago
  • Charlotte, NC
  • 3 days ago

put health first The Float Medical Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously...

Guest Service Agent

  • Charlotte, NC
  • 4 days ago
  • Charlotte, NC
  • 4 days ago

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude....

Customer Service Representative

  • Gastonia, NC (22 miles from Charlotte, NC)
  • 4 days ago
  • Gastonia, NC (22 miles from Charlotte, NC)
  • 4 days ago

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family...

Patient Service/Front Desk Coordinator

  • Concord, NC (20 miles from Charlotte, NC)
  • 4 days ago
  • Concord, NC (20 miles from Charlotte, NC)
  • 4 days ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Front Desk Coordinator Surgery Center

  • Charlotte, NC
  • 5 days ago
  • Charlotte, NC
  • 5 days ago

PURPOSE AND SCOPE: As the Patient Services Coordinator, this position coordinates scheduling, pre-procedure communication, medical record documents, EMR demographic data entry, requirements for...

Remote Receptionist Position $145K/Year + Health Benefits & PTO

  • Charlotte, NC
  • 5 days ago
  • Charlotte, NC
  • 5 days ago

Do you have excellent communication skills and enjoy providing top-notch customer service? We are hiring a Remote Office Receptionist to handle administrative tasks, assist clients, and manage...

Remote Work

Front Desk Agent - full time

  • Charlotte, NC
  • 5 days ago
  • Charlotte, NC
  • 5 days ago

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes....

Front Desk Receptionist

  • Matthews, NC (11 miles from Charlotte, NC)
  • 5 days ago
  • Matthews, NC (11 miles from Charlotte, NC)
  • 5 days ago

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek...

Front Desk Agent

  • Charlotte, NC
  • 5 days ago
  • Charlotte, NC
  • 5 days ago

Key Responsibilities: Guest Service: o Greet and welcome guests in a warm and friendly manner. o Assist guests with check-in and check-out procedures, including room assignments and payment processing...

Front Office Agent

  • Charlotte, NC
  • 7 days ago
  • Charlotte, NC
  • 7 days ago

Front Office Agent Location US-NC-Charlotte ID 2025-10051 Category Rooms Position Type Full-Time An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels,...

Front Office Receptionist/Secretary

  • Monroe, NC (20 miles from Charlotte, NC)
  • 7 days ago
  • Monroe, NC (20 miles from Charlotte, NC)
  • 7 days ago

Openings as of 6/7/2025 Front Office Receptionist/Secretary JobID: 14712 Position Type: Classified Support Staff/Receptionist Date Posted: 6/5/2025 Location: Porter Ridge High Date Available:...

Demographic Data for Charlotte, NC

Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.


Local
National
955,169
29,300
Large

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...

Salary for Front Desk Attendant Jobs in Charlotte, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Charlotte, NC offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Charlotte, NC
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



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