Concierge Jobs in Charlotte, NC
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge, Centurion Lounge - CLT
- Charlotte, NC
- 4 days ago
- Charlotte, NC
- 4 days ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
This is a concierge style practice located in the South Park neighborhood of Charlotte....
100% Outpatient Concierge Opening Charlotte, NC 375K Total Income. Job in Charlotte Gr8Jobs
- Charlotte, NC
- 8 days ago
- Charlotte, NC
- 8 days ago
This reputable Concierge practice that has been around 20+ years is looking for a Board - Eligible/Board - Certified Physician to join their office in Charlotte, North Carolina!...
At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs....
Additional Information Pay: up to $19.61/hour; Cross-training available; Open availability needed; Free Parking & Meals Job Number 24214789 Job Category Rooms & Guest Services Operations Location Charlotte...
service requests. o Address guest inquiries and concerns promptly and efficiently. o Resolve guest complaints and issues in a timely manner....
Our Resident Services Package Concierge Benefits Include: Up to 6% matching on our 403B retirement plan Medical/ Dental/ Vision/ LIFE/ Short Term and Long Term Disability (for FT team members) Free...
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
Assists with general concierge services and performs administrative clerical, Word and Excel document work....
100% Outpatient Concierge Opening Average 4-6 Patients a Day Charlotte, NC JO-2503-11973
- Charlotte, NC
- 27 days ago
- Charlotte, NC
- 27 days ago
Join a team of 9 physicians 100% outpatient concierge opportunity Huge flexibility - choose your schedule!!...
- Cornelius, NC (16 miles from Charlotte, NC)
- 30+ days ago
- Cornelius, NC (16 miles from Charlotte, NC)
- 30+ days ago
The Fitness Sales Concierge is responsible for managing, overseeing, and providing the Red-Carpet sales experience, including: Lead generation and club outreach Appointment setting and facility touring...
Primary Responsibilities: As the Resident Concierge, you're the first person prospects and residents meet when they come home....
As a Coinbase Concierge Agent, you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers....
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Charlotte, NC
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills