Reservation Clerk Jobs in Glendale, CA
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Host/ Southern Hospitality Specialist
- Long Beach, CA (23 miles from Glendale, CA)
- 10 hours ago
- Long Beach, CA (23 miles from Glendale, CA)
- 10 hours ago
Host Southern Hospitality Specialist About Us: Were a lively fast casual, oceanfront Cajun & BBQ restaurant where hospitality is just as important as the food. Were looking for a warm, engaging...
Sushi Server - Spaceport Hospitality Specialist
- Los Angeles, CA (13 miles from Glendale, CA)
- 27 days ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 27 days ago
Sushi Server - Spaceport Hospitality Specialist SpaceX - Starbase TX spacex FLOOR FULL-TIME 21-25/HR LOS ANGELES This position requires relocation to Starbase TX The title of this role is within...
- Beverly Hills, CA (9 miles from Glendale, CA)
- 27 days ago
- Beverly Hills, CA (9 miles from Glendale, CA)
- 27 days ago
Back to search results Apply now Share Share Guest Services Coordinator with Facebook Share Guest Services Coordinator with Twitter Share Guest Services Coordinator with a friend via e-mail Job Notifications...
- El Segundo, CA (18 miles from Glendale, CA)
- 60+ days ago
- El Segundo, CA (18 miles from Glendale, CA)
- 60+ days ago
About Varda Low Earth orbit is open for business. Varda is accelerating the development of commercial space infrastructure, from in-orbit pharmaceutical processing to reliable and economical...
Demographic Data for Glendale, CA
Moving to Glendale, CA? Find some basic demographic data about Glendale, CA below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Glendale, CA
Highest Education Level
Reservation Clerks in Glendale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Front of House
- Guest Service
- Aloha POS
- Show Hosting
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- New Employee Orientation
- Housekeeping
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Cashier Skills
- Reception
- Reimbursement
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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