Reservation Clerk Jobs in Redwood City, CA
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Conference Reservation Coordinator
- Palo Alto, CA (5 miles from Redwood City, CA)
- 5 days ago
- Palo Alto, CA (5 miles from Redwood City, CA)
- 5 days ago
The ideal candidate brings strong attention to detail, excellent communication skills, and a proactive, service-oriented mindset....
Remote Travel Coordinator for Events and Groups Flexible Schedule
- San Francisco, CA (23 miles from Redwood City, CA)
- 11 days ago
- San Francisco, CA (23 miles from Redwood City, CA)
- 11 days ago
Remote Travel Coordinator for Events and Groups - Flexible Schedule (downtown / civic / van ness) image 1 of 1 compensation: 80% Commission Pay Out + Possible Residual Sell Travel to Exciting...
Remote Work- San Francisco, CA (23 miles from Redwood City, CA)
- 23 days ago
- San Francisco, CA (23 miles from Redwood City, CA)
- 23 days ago
Manage and assist with the cleaning, dusting and other incidental tasks as needed to ensure conference rooms, event spaces, kitchen, pantries and hoteling office areas are client ready....
Booking Agent Needed (Music/Band/Jazz Fusion)
- San Francisco, CA (23 miles from Redwood City, CA)
- 45+ days ago
- San Francisco, CA (23 miles from Redwood City, CA)
- 45+ days ago
un Booking Agent Needed (Music/Band/Jazz Fusion) image 1 of 6 compensation: 10-20% of each gig secured and a deal is negotiable. Hello, I'm a musician and looking for help finding gigs all around...
Demographic Data for Redwood City, CA
Moving to Redwood City, CA? Find some basic demographic data about Redwood City, CA below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Redwood City, CA
Highest Education Level
Reservation Clerks in Redwood City, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Travel Arrangements
- Bathroom Remodeling
- Guest Service
- Aloha POS
- Show Hosting
- Food Service Management
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Wellness
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Events
- Microsoft Outlook
- Accounting
- Education Experience
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Filing
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills