Reservation Clerk Jobs in Opa Locka, FL
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Moving Storage Broker/ Booking Agent
- Pompano Beach, FL (24 miles from Opa Locka, FL)
- 4 days ago
- Pompano Beach, FL (24 miles from Opa Locka, FL)
- 4 days ago
Looking for an experienced Moving Storage Broker/ Booking Agent using granot or 8x8 software. Need 5 agents by next week.
Receptionist and Hospitality Specialist
- Miami, FL (9 miles from Opa Locka, FL)
- 24 days ago
- Miami, FL (9 miles from Opa Locka, FL)
- 24 days ago
POSITION PROFILE This position will work closely with office administration to ensure we represent the customer's culture to the external world. Provides exceptional customer service to the firm...
R.O.- Hospitality Specialist // Hollywood Beach Towers
- Hollywood, FL (11 miles from Opa Locka, FL)
- 60+ days ago
- Hollywood, FL (11 miles from Opa Locka, FL)
- 60+ days ago
What you're great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
- Hollywood, FL (11 miles from Opa Locka, FL)
- 60+ days ago
- Hollywood, FL (11 miles from Opa Locka, FL)
- 60+ days ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Demographic Data for Opa Locka, FL
Moving to Opa Locka, FL? Find some basic demographic data about Opa Locka, FL below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Opa Locka, FL
Highest Education Level
Reservation Clerks in Opa Locka, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Travel Arrangements
- Guest Service
- Fine Dining
- Loyalty Marketing
- Show Hosting
- Food Service Management
- Catering
- Service-Oriented
- Switchboard Operation
- Courteous
- New Employee Orientation
- Housekeeping
- Long-Term Disability
- Complaint Resolution
- Cashier Skills
- Reception
- Reimbursement
- Public Relations
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Auditing
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Inventory Management
- Regulations
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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