Reservation Clerk Jobs in Florida
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
What We're Looking For: The Guest Services Coordinator plays a vital role in delivering a smooth and welcoming experience for guests from arrival to departure....
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation....
What you're great at: Responsibilities listed may not apply to all locations Greets guests courteously and registers guests into the resort Assists with the maintenance and control of room inventory...
POSITION PROFILE This position will work closely with office administration to ensure we represent the customer's culture to the external world. Provides exceptional customer service to the firm...
Experience using a GDS Booking System (Sabre or Amadeus) Portuguese fluency is strongly preferred Exceptional attention to detail demonstrated working in a fast-paced environment Customer service oriented...
(prior convictions may not automatically disqualify you) Key Responsibilities: Provide outstanding guest servicecheck guests in/out, manage reservations, and handle inquiries Maintain a friendly, service-oriented...
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Float Patient Hospitality Specialist, Outpatient Services, FT, Shift 8:30A-9P
- Coral Gables, FL
- 30+ days ago
- Coral Gables, FL
- 30+ days ago
Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and...
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Spaceport Hospitality Specialist SpaceX Starbase TX spacex FLOOR FULL-TIME 21-25/HR ORLANDO This position requires relocation to Starbase TX The title of this role is within the scope of a...
RESPONSIBILITIES Responsible for the efficient and courteous operation of the front desk. Responsible for checking guests in/out most efficiently and courteously....
R.O.- Hospitality Specialist // Hollywood Beach Towers
- Hollywood, FL
- 45+ days ago
- Hollywood, FL
- 45+ days ago
What you're great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Dining Room/Hospitality Specialist, top benefits & - Chick-fil-A
- Saint Augustine, FL
- 60+ days ago
- Saint Augustine, FL
- 60+ days ago
Want to work for the most CARING Company? Ready for a Career Change? Chick-fil-A St. Augustine is seeking high energy, dependable/reliable, honest and hard-working individuals with the ability to...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Florida
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Travel Arrangements
- Guest Service
- Food and Beverage Management
- Food Service Management
- Catering
- Service-Oriented
- Show Hosting
- Switchboard Operation
- Courteous
- New Employee Orientation
- Genetics
- Acting
- Housekeeping
- Health and Safety
- Long-Term Disability
- Wellness
- Complaint Resolution
- Cashier Skills
- Reception
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Closing
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Initiative
- Auditing
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Events
- Typing
- Data Entry
- Filing
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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