Reservation Clerk Jobs in Palm Coast, FL
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
R.O.- Hospitality Specialist (part time)--Atlantic Terrace
- Daytona Beach Shores, FL (19 miles from Palm Coast, FL)
- 3 days ago
- Daytona Beach Shores, FL (19 miles from Palm Coast, FL)
- 3 days ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Dining Room/Hospitality Specialist, top benefits & - Chick-fil-A
- Saint Augustine, FL (22 miles from Palm Coast, FL)
- 90+ days ago
- Saint Augustine, FL (22 miles from Palm Coast, FL)
- 90+ days ago
Want to work for the most CARING Company? Ready for a Career Change? Chick-fil-A St. Augustine is seeking high energy, dependable/reliable, honest and hard-working individuals with the ability to...
Demographic Data for Palm Coast, FL
Moving to Palm Coast, FL? Find some basic demographic data about Palm Coast, FL below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Palm Coast, FL
Highest Education Level
Reservation Clerks in Palm Coast, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Front of House
- Guest Service
- Aloha POS
- Show Hosting
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- New Employee Orientation
- Housekeeping
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Cashier Skills
- Reception
- Reimbursement
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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