Reservation Clerk Jobs in Winter Park, FL
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- Orange City, FL (23 miles from Winter Park, FL)
- 5 days ago
- Orange City, FL (23 miles from Winter Park, FL)
- 5 days ago
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Hospitality Specialist - Night Audit
- Kissimmee, FL (20 miles from Winter Park, FL)
- 7 days ago
- Kissimmee, FL (20 miles from Winter Park, FL)
- 7 days ago
What you're great at: Responsibilities listed may not apply to all locations Greets guests courteously and registers guests into the resort Assists with the maintenance and control of room inventory...
- Kissimmee, FL (20 miles from Winter Park, FL)
- 7 days ago
- Kissimmee, FL (20 miles from Winter Park, FL)
- 7 days ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Sushi Server - Spaceport Hospitality Specialist
- Orlando, FL (3 miles from Winter Park, FL)
- 17 days ago
- Orlando, FL (3 miles from Winter Park, FL)
- 17 days ago
Sushi Server - Spaceport Hospitality Specialist SpaceX - Starbase TX spacex FLOOR FULL-TIME 21-25/HR ORLANDO This position requires relocation to Starbase TX The title of this role is within the...
- Orlando, FL (3 miles from Winter Park, FL)
- 30+ days ago
- Orlando, FL (3 miles from Winter Park, FL)
- 30+ days ago
Assists Guest Services Manager with recruiting, hiring and evaluating staff as needed....
Demographic Data for Winter Park, FL
Moving to Winter Park, FL? Find some basic demographic data about Winter Park, FL below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Winter Park, FL
Highest Education Level
Reservation Clerks in Winter Park, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Guest Service
- Loyalty Marketing
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- New Employee Orientation
- Genetics
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- Closing
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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