Reservation Clerk Jobs in Dunwoody, GA
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- Atlanta, GA (16 miles from Dunwoody, GA)
- 9 days ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 9 days ago
Overview: Supports project teams using a wide range of developing professional skills. Assists in reviewing and processing travel and expense reports and reimbursement requests. Strong...
- Atlanta, GA (16 miles from Dunwoody, GA)
- 19 days ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 19 days ago
Travel Coordinator (005-26) Clark Atlanta University in Atlanta, GA Apply Now Type: Full-Time Posted: 08/05/2025 Category: Conference and Events Administration; +1 Business and Financial Services...
Demographic Data for Dunwoody, GA
Moving to Dunwoody, GA? Find some basic demographic data about Dunwoody, GA below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Dunwoody, GA
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Dunwoody, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Travel Arrangements
- Bathroom Remodeling
- Banquet Catering
- Front of House
- Guest Service
- Aloha POS
- Show Hosting
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- Housekeeping
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Wellness
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Events
- Microsoft Outlook
- Accounting
- Typing
- Telephone Skills
- Education Experience
- Flexibility
- Data Entry
- Inventory Management
- Filing
- Interpersonal Skills
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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