Reservation Clerk Jobs in Lombard, IL

A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.

Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.

1-4 of 4 Jobs

Event & Travel Coordinator Work from Anywhere

  • Elk Grove Village, IL (9 miles from Lombard, IL)
  • 3 days ago
  • Elk Grove Village, IL (9 miles from Lombard, IL)
  • 3 days ago

un Event & Travel Coordinator - Work from Anywhere image 1 of 2 compensation: 80% Commission Payout + Possible Residual Love to Travel? Want to Get Paid for It? We're seeking outgoing,...

Travel Coordinator

  • Norridge, IL (11 miles from Lombard, IL)
  • 6 days ago
  • Norridge, IL (11 miles from Lombard, IL)
  • 6 days ago

Want to love your job? We're hiring at the Texas Roadhouse Support Center! Flexibility, teamwork, and fun are some of the reasons our employees are proud to be Roadies. Apply today and join our...

Travel Coordinator

  • Chicago, IL (18 miles from Lombard, IL)
  • 12 days ago
  • Chicago, IL (18 miles from Lombard, IL)
  • 12 days ago

Overview: Supports project teams using a wide range of developing professional skills. Assists in reviewing and processing travel and expense reports and reimbursement requests. Strong...

Reservation Specialist

  • Schaumburg, IL (11 miles from Lombard, IL)
  • 13 days ago
  • Schaumburg, IL (11 miles from Lombard, IL)
  • 13 days ago

What We Need Corpay is currently looking to hire a Reservation Specialist within our Lodging division. This position falls under our CLC line of business and is located in Schaumburg, IL. In this...

Demographic Data for Lombard, IL

Moving to Lombard, IL? Find some basic demographic data about Lombard, IL below.


Local
National
52,794
1,908
Medium

Reservation Clerk Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Filemaker Bookings and Reservation System
In this course we will learn to create a Filemaker system used for making reservations and booking items within a date range. In this example we will be using a hotel room as an example but this...
OPERA PMS: Mastering Hotel Reservations
Mastering Hotel Reservations (Basic-Advanced) is a course designed for learning how to create new reservations, check rates and availability, and understand rate function buttons. This course...
Fabric Groups & Reservations Management
As an IaaS administrator you'll need to know how to control and organize resources to enable provisioning of infrastructure services. Discover the steps involved in the allocation and management...

Salary for Reservation Clerk Jobs in Lombard, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Reservation Clerk positions.



Highest Education Level

Reservation Clerks in Lombard, IL offer the following education background
High School or GED
36.8%
Bachelor's Degree
21.1%
Vocational Degree or Certification
15.4%
Associate's Degree
15.4%
Master's Degree
4.4%
Some College
4.2%
Some High School
2.1%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Reservation Clerks in Lombard, IL
None
51.9%
Less than 1 year
33.1%
1-2 years
9.6%
2-4 years
5.2%
4-6 years
0.3%


Other Career Titles

Here are some other career titles that require similar skills