Reservation Clerk Jobs in Schiller Park, IL
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- Chicago, IL (11 miles from Schiller Park, IL)
- 5 days ago
- Chicago, IL (11 miles from Schiller Park, IL)
- 5 days ago
software and event planning programs to meet tasks Support office support service team as needed Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
- Schaumburg, IL (12 miles from Schiller Park, IL)
- 10 days ago
- Schaumburg, IL (12 miles from Schiller Park, IL)
- 10 days ago
What We Need Corpay is currently looking to hire a Reservation Specialist within our CLC division. This position falls under our Lodging line of business and is located in Schaumburg, IL. In this...
Demographic Data for Schiller Park, IL
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Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Schiller Park, IL
Highest Education Level
Reservation Clerks in Schiller Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Guest Service
- Loyalty Marketing
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- New Employee Orientation
- Genetics
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- Closing
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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