Reservation Clerk Jobs in Alfred, ME
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Guest Services Coordinator - 2102827663-3415
- Old Orchard Beach, ME (14 miles from Alfred, ME)
- 7 hours ago
- Old Orchard Beach, ME (14 miles from Alfred, ME)
- 7 hours ago
We are looking for a **Guest Services Coordinator** to cover routine office/clerical responsibilities for one of our resorts....
R.O.- Hospitality Specialist - Nautical Mile
- Wells, ME (12 miles from Alfred, ME)
- 30+ days ago
- Wells, ME (12 miles from Alfred, ME)
- 30+ days ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Guest Services Coordinator - Part Time
- Old Orchard Beach, ME (14 miles from Alfred, ME)
- 45+ days ago
- Old Orchard Beach, ME (14 miles from Alfred, ME)
- 45+ days ago
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
- Old Orchard Beach, ME (14 miles from Alfred, ME)
- 60+ days ago
- Old Orchard Beach, ME (14 miles from Alfred, ME)
- 60+ days ago
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Demographic Data for Alfred, ME
Moving to Alfred, ME? Find some basic demographic data about Alfred, ME below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Alfred, ME
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Alfred, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Banquet Catering
- Casual Dining
- Food and Beverage Management
- Guest Service
- Bartending
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- Show Hosting
- New Employee Orientation
- Long-Term Disability
- Wellness
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Reception
- Event Planning
- Inbound/Outbound Calling
- General Office Duties
- Background Checks
- High School Diploma
- Customer Relations
- Retail
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Auditing
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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