Reservation Clerk Jobs in Columbia, MD
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Lead Hospitality Specialist - Law Firm
- Washington, DC (22 miles from Columbia, MD)
- 5 hours ago
- Washington, DC (22 miles from Columbia, MD)
- 5 hours ago
It's fun to work at a company where people truly believe in what they are doing! Job Description: Epiq is seeking a high level Lead Hospitality Specialist to provide elevated concierge style...
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
- Washington, DC (22 miles from Columbia, MD)
- 2 days ago
Title: Travel Coordinator Travel Coordinator This role will be located at an OCONUS location and 100% onsite Who We Are KBR Mission Technology Solutions delivers full life cycle professional and...
- Washington, DC (22 miles from Columbia, MD)
- 18 days ago
- Washington, DC (22 miles from Columbia, MD)
- 18 days ago
Legal Senior Onsite Service Specialist Position Profile This role provides direct hands-on support within a legal office environment. Responsibilities include various office support tasks such as...
Travel Coordinator (Defense Travel System & Deltek Experience)
- McLean, VA (23 miles from Columbia, MD)
- 45+ days ago
- McLean, VA (23 miles from Columbia, MD)
- 45+ days ago
Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+...
- Washington, DC (22 miles from Columbia, MD)
- 60+ days ago
- Washington, DC (22 miles from Columbia, MD)
- 60+ days ago
Job Description *** Active Secret Clearance Required *** As Travel Coordinator for the project, you will have the opportunity to work on an exciting, high profile project and lead a vital function...
Demographic Data for Columbia, MD
Moving to Columbia, MD? Find some basic demographic data about Columbia, MD below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Columbia, MD
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Columbia, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Travel Arrangements
- Guest Service
- Food Service Management
- Catering
- Service-Oriented
- Show Hosting
- Switchboard Operation
- Courteous
- New Employee Orientation
- Genetics
- Acting
- Housekeeping
- Health and Safety
- Long-Term Disability
- Wellness
- Complaint Resolution
- Cashier Skills
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Closing
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Initiative
- Auditing
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Events
- Typing
- Data Entry
- Filing
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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