Front Desk Attendant Jobs in Columbia, MD

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 202 Jobs

Front Desk / Receptionist

  • Washington, DC (22 miles from Columbia, MD)
  • 1 day ago
  • Washington, DC (22 miles from Columbia, MD)
  • 1 day ago

Responsibilities As an associate, you will be responsible for providing professional, courteous, and exceptional service to our loyal clientele The associate plays a key role in maintaining the store's...

Receptionist - On Call

  • Halethorpe, MD (11 miles from Columbia, MD)
  • 1 day ago
  • Halethorpe, MD (11 miles from Columbia, MD)
  • 1 day ago

Ensures interaction with member constitutes a compelling customer experience through welcoming, registering, and assisting members. Essential Responsibilities: Welcomes members. Assists members by...

Patient Service/Front Desk Coordinator Part Time

  • Laurel, MD (7 miles from Columbia, MD)
  • 1 day ago
  • Laurel, MD (7 miles from Columbia, MD)
  • 1 day ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Front Desk Representative (Bilingual)

  • Damascus, MD (19 miles from Columbia, MD)
  • 1 day ago
  • Damascus, MD (19 miles from Columbia, MD)
  • 1 day ago

Simmonds, Martin, & Helmbrecht of Advantia was founded in 1970, we established a tradition of great medical care by emphasizing strong personal relationships between patients and physicians. Our...

Remote Receptionist Earn $95K$125K + Full Benefits & Bonus

  • Baltimore, MD (15 miles from Columbia, MD)
  • 1 day ago
  • Baltimore, MD (15 miles from Columbia, MD)
  • 1 day ago

Now Hiring: Remote Office Receptionist Full-Time & Part-Time Positions Available Compensation: $95,000 $125,000 per year + Full Benefits & Performance Bonuses Were looking for a motivated and...

Remote Work

Front Desk Agent

  • McLean, VA (23 miles from Columbia, MD)
  • 1 day ago
  • McLean, VA (23 miles from Columbia, MD)
  • 1 day ago

Required Skills and Experience: High school diploma or GED required. 1+ years prior guest service experience required preferably in a hospitality setting....

Guest Service Agent (Part Time) - Embassy Suites Washington DC Convention Center

  • Washington, DC (22 miles from Columbia, MD)
  • 1 day ago
  • Washington, DC (22 miles from Columbia, MD)
  • 1 day ago

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Guest Service Agent, Temporary (Part-Time) - Embassy Suites Washington DC Convention Center

  • Washington, DC (22 miles from Columbia, MD)
  • 1 day ago
  • Washington, DC (22 miles from Columbia, MD)
  • 1 day ago

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Front Desk Receptionist

  • Rockville, MD (16 miles from Columbia, MD)
  • 1 day ago
  • Rockville, MD (16 miles from Columbia, MD)
  • 1 day ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Receptionist/Administrative Services Assistant - Memory Care - Part-time - Days

  • Pikesville, MD (14 miles from Columbia, MD)
  • 1 day ago
  • Pikesville, MD (14 miles from Columbia, MD)
  • 1 day ago

Arden Courts Memory Care Pikesville is hiring a part-time Receptionist/Administrative Services Assistant As an Administrative Services Assistant you perform receptionist, clerical, and...

Guest Services Representative

  • Silver Spring, MD (14 miles from Columbia, MD)
  • 2 days ago
  • Silver Spring, MD (14 miles from Columbia, MD)
  • 2 days ago

Employment Type: Part time Shift: Rotating Shift Description: The Guest Services Representative (GSR) supports the Mission of Trinity Health and Holy Cross Hospital by creating a positive first impression...

Medical Receptionist-Front Desk Coordinator: Azura

  • Arlington, VA (24 miles from Columbia, MD)
  • 2 days ago
  • Arlington, VA (24 miles from Columbia, MD)
  • 2 days ago

Prior experience with health insurance verification is required. PURPOSE AND SCOPE: As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical...

Receptionist - Gaithersburg

  • Gaithersburg, MD (16 miles from Columbia, MD)
  • 2 days ago
  • Gaithersburg, MD (16 miles from Columbia, MD)
  • 2 days ago

Job Description Roosters is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career...

Senior Guest Services Representative

  • Washington, DC (22 miles from Columbia, MD)
  • 2 days ago
  • Washington, DC (22 miles from Columbia, MD)
  • 2 days ago

Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Caprock Inn. Help Overview Accepting applications Open & closing dates 06/12/2025 to 06/17/2025...

Receptionist (Pool)

  • Bowie, MD (16 miles from Columbia, MD)
  • 2 days ago
  • Bowie, MD (16 miles from Columbia, MD)
  • 2 days ago

Shift: Days, Evenings, and Weekends as needed (This is a Pool/PRN position) Compensation: $ 18.00 per hour The Receptionist maintains internal and external communications of hospital and community...

Demographic Data for Columbia, MD

Moving to Columbia, MD? Find some basic demographic data about Columbia, MD below.

Local
National
99,628
3,682
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Udemy
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Udemy
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Register to search for more online courses. >>>

Salary for Front Desk Attendant Jobs in Columbia, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Columbia, MD offer the following education background
High School or GED
36.9%
Bachelor's Degree
23.2%
Associate's Degree
14.5%
Vocational Degree or Certification
13.9%
Master's Degree
5.0%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Columbia, MD
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Front Desk Attendant position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »