Reservation Clerk Jobs in Upper Marlboro, MD
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Hospitality Specialist (Law Fim)
- Washington, DC (15 miles from Upper Marlboro, MD)
- 2 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 2 days ago
Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented preferred Good customer service skills, including tact in handling complaints Good...
- McLean, VA (23 miles from Upper Marlboro, MD)
- 2 days ago
- McLean, VA (23 miles from Upper Marlboro, MD)
- 2 days ago
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation....
- McLean, VA (23 miles from Upper Marlboro, MD)
- 9 days ago
- McLean, VA (23 miles from Upper Marlboro, MD)
- 9 days ago
As the Travel Coordinator, you will plan itineraries and schedule travel accommodations for employees using knowledge of routes, types of carriers and travel regulations. Verifies travel orders to...
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 14 days ago
- Arlington, VA (18 miles from Upper Marlboro, MD)
- 14 days ago
Amentum is seeking a Travel Coordinator for multiple OCONUS locations contingent upon award. The Travel Coordinator provides travel advice, schedules reservations, and coordinates accommodations...
Lead Hospitality Specialist - Law Firm
- Washington, DC (15 miles from Upper Marlboro, MD)
- 17 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 17 days ago
It's fun to work at a company where people truly believe in what they are doing! Job Description: Epiq is seeking a high level Lead Hospitality Specialist to provide elevated concierge style...
- Washington, DC (15 miles from Upper Marlboro, MD)
- 19 days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 19 days ago
Title: Travel Coordinator Travel Coordinator This role will be located at an OCONUS location and 100% onsite Who We Are KBR Mission Technology Solutions delivers full life cycle professional and...
Travel Coordinator (Defense Travel System & Deltek Experience)
- McLean, VA (23 miles from Upper Marlboro, MD)
- 60+ days ago
- McLean, VA (23 miles from Upper Marlboro, MD)
- 60+ days ago
Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+...
- Washington, DC (15 miles from Upper Marlboro, MD)
- 90+ days ago
- Washington, DC (15 miles from Upper Marlboro, MD)
- 90+ days ago
Job Description *** Active Secret Clearance Required *** As Travel Coordinator for the project, you will have the opportunity to work on an exciting, high profile project and lead a vital function...
Demographic Data for Upper Marlboro, MD
Moving to Upper Marlboro, MD? Find some basic demographic data about Upper Marlboro, MD below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Upper Marlboro, MD
Highest Education Level
Reservation Clerks in Upper Marlboro, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Travel Arrangements
- Guest Service
- Fine Dining
- Loyalty Marketing
- Show Hosting
- Food Service Management
- Catering
- Service-Oriented
- Switchboard Operation
- Courteous
- New Employee Orientation
- Genetics
- Housekeeping
- Long-Term Disability
- Complaint Resolution
- Cashier Skills
- Reception
- Reimbursement
- Public Relations
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Customer Relations
- Auditing
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Typing
- Flexibility
- Data Entry
- Filing
- Inventory Management
- Regulations
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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