Front Desk Attendant Jobs in Upper Marlboro, MD

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 123 Jobs

Medical Receptionist

  • Laurel, MD (22 miles from Upper Marlboro, MD)
  • 6 hours ago
  • Laurel, MD (22 miles from Upper Marlboro, MD)
  • 6 hours ago

Medical Receptionist- Call Center Laurel, MD Pay From: $19 per hour MUST: Qualified Medical Receptionist with experience in a medical office Need to have Great Tenure EMR experience Customer...

Tennis Shop Desk Attendant

  • Chevy Chase, MD (21 miles from Upper Marlboro, MD)
  • 9 hours ago
  • Chevy Chase, MD (21 miles from Upper Marlboro, MD)
  • 9 hours ago

Title Tennis Shop Desk Attendant About the Organization A BRIEF HISTORY OF CHEVY CHASE CLUB, INC. Chevy Chase Club is a distinctive social institution that, since 1892, has provided members, their...

Receptionist

  • Falls Church, VA (20 miles from Upper Marlboro, MD)
  • 16 hours ago
  • Falls Church, VA (20 miles from Upper Marlboro, MD)
  • 16 hours ago

Job Title Receptionist Job Description Summary Job Description Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally...

Patient Service/Front Desk Coordinator

  • Berwyn Heights, MD (17 miles from Upper Marlboro, MD)
  • 18 hours ago
  • Berwyn Heights, MD (17 miles from Upper Marlboro, MD)
  • 18 hours ago

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...

Guest Service Representative

  • Gambrills, MD (17 miles from Upper Marlboro, MD)
  • 1 day ago
  • Gambrills, MD (17 miles from Upper Marlboro, MD)
  • 1 day ago

Benefits: 401(k) matching Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives...

Medical Assistant - Medical Receptionist

  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 2 days ago
  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 2 days ago

Medical Assistant - Medical Receptionist Annapolis, Maryland Pay From: $18 per hour MUST: Experienced Medical Assistant - Medical Receptionist 2 plus years of experience as a Medical Assistant...

Front Desk Agent

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago

JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet...

Front Desk Agent

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 4 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 4 days ago

Front Desk Agent Full-Time Flexible Eaton Hotel Washington, DC A property of: Langham Hotels and Resorts Posted about 10 hours ago SHARE THIS JOB JOB DETAILS Eaton Workshop is a purpose-driven...

Customer Service Representative

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 5 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 5 days ago

Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service....

Front Desk Agent

  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 5 days ago
  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 5 days ago

Experience - ideally you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg)....

Guest Service Agent - Hilton McLean Tysons Corner

  • McLean, VA (23 miles from Upper Marlboro, MD)
  • 6 days ago
  • McLean, VA (23 miles from Upper Marlboro, MD)
  • 6 days ago

As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and...

Front Desk Supervisor

  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 6 days ago
  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 6 days ago

Ensure guest special requests are fulfilled and proper delivery of guest services is delivered....

Front Desk Coordinator- Georgetown, TX

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 6 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 6 days ago

Front Desk Coordinator- Georgetown, TX The Joint Chiropractic Georgetown, TX, US 2 days ago Quick Job type Full-time Quick Job description Are you looking for a company you can grow your career...

Chevy Chase - Receptionist

  • Chevy Chase, MD (21 miles from Upper Marlboro, MD)
  • 6 days ago
  • Chevy Chase, MD (21 miles from Upper Marlboro, MD)
  • 6 days ago

Chevy Chase - Receptionist Sev Laser Chevy Chase, Maryland, United States, 20815 1 day ago Quick Job type Full-time Quick Job description Join the SEV Laser Team! At SEV Laser, we pride ourselves...

Receptionist Plastic Surgery Office

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 6 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 6 days ago

un Receptionist Plastic Surgery Office (Chevy chase) Genesis Wellness and Rejuvenation compensation: 19/hr employment type: job title: Receptionist Bilingual Receptionist / assistant needed for...

Demographic Data for Upper Marlboro, MD

Moving to Upper Marlboro, MD? Find some basic demographic data about Upper Marlboro, MD below.


Local
National
103,379
1,640
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Front Desk Safety and Security
This course is designed to help those of us working the front desk, reception, records, campus information, night auditors, lobby staff, and volunteer service positions to understand how to handle...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Salary for Front Desk Attendant Jobs in Upper Marlboro, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Upper Marlboro, MD offer the following education background
High School or GED
36.7%
Bachelor's Degree
23.2%
Associate's Degree
14.6%
Vocational Degree or Certification
13.9%
Master's Degree
5.1%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Upper Marlboro, MD
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%


Other Career Titles

Here are some other career titles that require similar skills



Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »