Front Desk Attendant Jobs in Upper Marlboro, MD

A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.

Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.

1-15 of 131 Jobs

Service Desk Agent Junior

  • Alexandria, VA (15 miles from Upper Marlboro, MD)
  • 1 hour ago
  • Alexandria, VA (15 miles from Upper Marlboro, MD)
  • 1 hour ago

build additional technical skills Ability to interact effectively with others Ability to follow instructions to produce desired results Aptitude to multi-task workloads Ability to remain calm and courteous...

Front Desk Assistant

  • Annandale, VA (23 miles from Upper Marlboro, MD)
  • 1 hour ago
  • Annandale, VA (23 miles from Upper Marlboro, MD)
  • 1 hour ago

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with...

Part-time Receptionist

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 1 hour ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 1 hour ago

Our client, an architecture planning firm, is seeking a temporary part-time Receptionist for their office in Washington, DC! About the Job: * General administrative support. * Greet...

Service Desk Agent - Swing Shift

  • Falls Church, VA (20 miles from Upper Marlboro, MD)
  • 2 hours ago
  • Falls Church, VA (20 miles from Upper Marlboro, MD)
  • 2 hours ago

The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client site in Falls...

Receptionist

  • Arlington, VA (18 miles from Upper Marlboro, MD)
  • 1 day ago
  • Arlington, VA (18 miles from Upper Marlboro, MD)
  • 1 day ago

Our client, a global consulting firm, is seeking a temporary Receptionist to support their team in Arlington, VA from September through the end of the year, starting ASAP! Responsibilities:...

Front Desk Receptionist - Bilingual Spanish

  • Takoma Park, MD (18 miles from Upper Marlboro, MD)
  • 1 day ago
  • Takoma Park, MD (18 miles from Upper Marlboro, MD)
  • 1 day ago

The role provides prompt, courteous service to customers either on the phone or in person.How would you like Sundays off? Yes, every Sunday we're closed!Job DescriptionWhat would you do?...

Medical Front Desk Representative

  • Annandale, VA (23 miles from Upper Marlboro, MD)
  • 1 day ago
  • Annandale, VA (23 miles from Upper Marlboro, MD)
  • 1 day ago

Greets patients, families, and visitors in a courteous, friendly, and professional manner Effectively utilizes the Electronic Medical Record (EMR) to register new patients and updates existing patient...

Salon Receptionist Friendly & Organized

  • Alexandria, VA (15 miles from Upper Marlboro, MD)
  • 1 day ago
  • Alexandria, VA (15 miles from Upper Marlboro, MD)
  • 1 day ago

Were looking for a receptionist to be the first point of contact in our busy salon. This is a customer-facing role, perfect for someone who is organized, outgoing, and enjoys working in a...

Medical Receptionist

  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 1 day ago
  • Annapolis, MD (19 miles from Upper Marlboro, MD)
  • 1 day ago

Medical Receptionist Annapolis, MD Pay From: $18 per hour MUST: Experienced Medical Receptionist 2+ years of experience as a Medical Receptionist Must have experience with EMR, Athena...

Front Desk Agent Overnight

  • Fort Belvoir, VA (21 miles from Upper Marlboro, MD)
  • 2 days ago
  • Fort Belvoir, VA (21 miles from Upper Marlboro, MD)
  • 2 days ago

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and...

Bilingual Customer Service Representative

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 2 days ago

Responding to customer inquiries in a courteous and professional manner....

Receptionist

  • Laurel, MD (22 miles from Upper Marlboro, MD)
  • 2 days ago
  • Laurel, MD (22 miles from Upper Marlboro, MD)
  • 2 days ago

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology...

Guest Service Agent

  • Bethesda, MD (22 miles from Upper Marlboro, MD)
  • 2 days ago
  • Bethesda, MD (22 miles from Upper Marlboro, MD)
  • 2 days ago

Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards....

Hotel Front Desk agent

  • Lanham, MD (13 miles from Upper Marlboro, MD)
  • 4 days ago
  • Lanham, MD (13 miles from Upper Marlboro, MD)
  • 4 days ago

un Hotel Front Desk agent (Lanham) Days Inn Lanham compensation: range between $15-$19 based on experience employment type: experience level: entry level job title: Front desk agent - Greet guests...

Front Desk Associate

  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 4 days ago
  • Washington, DC (15 miles from Upper Marlboro, MD)
  • 4 days ago

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales,...

Demographic Data for Upper Marlboro, MD

Moving to Upper Marlboro, MD? Find some basic demographic data about Upper Marlboro, MD below.

Local
National
103,379
1,640
Medium/Lg

Front Desk Attendant Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Udemy
Hotel Front Desk
Everything you need to know about successful Front Office Operations. This course will teach you all details, reports, transactions, skills you need to operate Front Office Department.Course is...
Coggno
Front Desk Customer Service
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Register to search for more online courses. >>>

Salary for Front Desk Attendant Jobs in Upper Marlboro, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Front Desk Attendants in Upper Marlboro, MD offer the following education background
High School or GED
36.3%
Bachelor's Degree
23.5%
Associate's Degree
14.7%
Vocational Degree or Certification
14.0%
Master's Degree
5.2%
Some College
3.6%
Some High School
2.0%
Doctorate Degree
0.8%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Desk Attendants in Upper Marlboro, MD
Less than 1 year
43.5%
1-2 years
23.9%
None
17.1%
2-4 years
14.7%
4-6 years
0.7%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Front Desk Attendant position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Front Desk Attendant Related Career Advice Articles

waitstaff taking orders from two customers at a cafe
8 Must-Have Soft Skills for Hospitality Services Jobs

What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.

Read article »
Empty glasses hanging in a restaurant
Must-Read Job Search Advice for Restaurant Workers

Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.

Read article »