Reservation Clerk Jobs in Plymouth, MI
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- Detroit, MI (24 miles from Plymouth, MI)
- 9 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 9 days ago
Overview: Supports project teams using a wide range of developing professional skills. Assists in reviewing and processing travel and expense reports and reimbursement requests. Strong...
Guest Services Coordinator - Costick
- Farmington Hills, MI (11 miles from Plymouth, MI)
- 30+ days ago
- Farmington Hills, MI (11 miles from Plymouth, MI)
- 30+ days ago
START DATE & WORK SCHEDULE: ASAP Part-time, averaging 30 hours per week. BASIC RESPONSIBILITIES: Oversee the day-to-day operation of the Costick Activity Center front desk. Prepare the daily...
- Pontiac, MI (24 miles from Plymouth, MI)
- 30+ days ago
- Pontiac, MI (24 miles from Plymouth, MI)
- 30+ days ago
Responsibilities include making sure our Team Members and guests have plenty of caffeine! Making sure coffee is made, kitchens are clean and areas also have plenty of supplies. Also responsible...
- Farmington Hills, MI (11 miles from Plymouth, MI)
- 90+ days ago
- Farmington Hills, MI (11 miles from Plymouth, MI)
- 90+ days ago
Ensure Guest Services Assistants are responding to WebTrac emails, assist in training, ensure memberships are done correctly, ensure ALL day pass paperwork is scanned and uploaded to guests accounts...
Demographic Data for Plymouth, MI
Moving to Plymouth, MI? Find some basic demographic data about Plymouth, MI below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Plymouth, MI
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Plymouth, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Travel Arrangements
- Bathroom Remodeling
- Banquet Catering
- Front of House
- Guest Service
- Aloha POS
- Show Hosting
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- Housekeeping
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Cashier Skills
- Wellness
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Events
- Microsoft Outlook
- Accounting
- Typing
- Telephone Skills
- Education Experience
- Flexibility
- Data Entry
- Inventory Management
- Filing
- Interpersonal Skills
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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