Reservation Clerk Jobs in Plymouth, MI

A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.

Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.

1-4 of 4 Jobs

Travel Coordinator

  • Detroit, MI (24 miles from Plymouth, MI)
  • 1 hour ago
  • Detroit, MI (24 miles from Plymouth, MI)
  • 1 hour ago

Overview: Supports project teams using a wide range of developing professional skills. Assists in reviewing and processing travel and expense reports and reimbursement requests. Strong...

Guest Services Coordinator - Costick

  • Farmington Hills, MI (11 miles from Plymouth, MI)
  • 25 days ago
  • Farmington Hills, MI (11 miles from Plymouth, MI)
  • 25 days ago

START DATE & WORK SCHEDULE: ASAP Part-time, averaging 30 hours per week. BASIC RESPONSIBILITIES: Oversee the day-to-day operation of the Costick Activity Center front desk. Prepare the daily...

Hospitality Specialist

  • Pontiac, MI (24 miles from Plymouth, MI)
  • 28 days ago
  • Pontiac, MI (24 miles from Plymouth, MI)
  • 28 days ago

Responsibilities include making sure our Team Members and guests have plenty of caffeine! Making sure coffee is made, kitchens are clean and areas also have plenty of supplies. Also responsible...

Guest Services Coordinator

  • Farmington Hills, MI (11 miles from Plymouth, MI)
  • 90+ days ago
  • Farmington Hills, MI (11 miles from Plymouth, MI)
  • 90+ days ago

Ensure Guest Services Assistants are responding to WebTrac emails, assist in training, ensure memberships are done correctly, ensure ALL day pass paperwork is scanned and uploaded to guests accounts...

Demographic Data for Plymouth, MI

Moving to Plymouth, MI? Find some basic demographic data about Plymouth, MI below.

Local
National
41,069
1,595
Medium

Reservation Clerk Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Skillsoft Percipio
Fabric Groups & Reservations Management
As an IaaS administrator you'll need to know how to control and organize resources to enable provisioning of infrastructure services. Discover the steps involved in the allocation and management...
Udemy
Filemaker Bookings and Reservation System
In this course we will learn to create a Filemaker system used for making reservations and booking items within a date range. In this example we will be using a hotel room as an example but this...
Coggno
Mississippi UST Operations Clerk Training
All of PASS' UST operator training courses meet and exceed the federal requirements for UST operator training and are offered through our in-house designed and built Learning Management System...
Register to search for more online courses. >>>

Salary for Reservation Clerk Jobs in Plymouth, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Highest Education Level

Reservation Clerks in Plymouth, MI offer the following education background
High School or GED
36.8%
Bachelor's Degree
21.1%
Vocational Degree or Certification
15.4%
Associate's Degree
15.4%
Master's Degree
4.4%
Some College
4.2%
Some High School
2.1%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Reservation Clerks in Plymouth, MI
None
51.9%
Less than 1 year
33.1%
1-2 years
9.6%
2-4 years
5.2%
4-6 years
0.3%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Reservation Clerk position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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