Reservation Clerk Jobs in Upper Arlington, OH

A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.

Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.

1-2 of 2 Jobs

Travel Coordinator

  • Columbus, OH (8 miles from Upper Arlington, OH)
  • 14 days ago
  • Columbus, OH (8 miles from Upper Arlington, OH)
  • 14 days ago

Overview Vista's team of over 4,400 aviation and technology experts works across 6 operation hubs, 7 maintenance sites and 36 offices worldwide, getting better and bigger for 20 years. The...

Travel Coordinator

  • Columbus, OH (6 miles from Upper Arlington, OH)
  • 45+ days ago
  • Columbus, OH (6 miles from Upper Arlington, OH)
  • 45+ days ago

Education High School Certifications and Licenses Years of Experience 4-6 years of experience Core Competencies Adaptability Collaboration Curiosity Service-Oriented Strives for Positive Results Knowledge...

Demographic Data for Upper Arlington, OH

Moving to Upper Arlington, OH? Find some basic demographic data about Upper Arlington, OH below.


Local
National
11,799,441
250,936

Reservation Clerk Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Filemaker Bookings and Reservation System
In this course we will learn to create a Filemaker system used for making reservations and booking items within a date range. In this example we will be using a hotel room as an example but this...
Mississippi UST Operations Clerk Training
Comply with EPA and Mississippi regulations and complete our safety compliance training course. Start your online learning today! What is Mississippi UST Class C Training? Safe operations of...
Hotel Reception & Reservation Assistant Skills
A very useful course for those working in hospitality sector and as a receptionist. Readers can learn the following points after enrolling into this course:-how to Converse with CustomersRules of...

Salary for Reservation Clerk Jobs in Upper Arlington, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Reservation Clerk positions.



Highest Education Level

Reservation Clerks in Upper Arlington, OH offer the following education background
High School or GED
36.9%
Bachelor's Degree
21.1%
Vocational Degree or Certification
15.4%
Associate's Degree
15.3%
Master's Degree
4.4%
Some College
4.2%
Some High School
2.1%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Reservation Clerks in Upper Arlington, OH
None
51.9%
Less than 1 year
33.1%
1-2 years
9.6%
2-4 years
5.2%
4-6 years
0.3%


Other Career Titles

Here are some other career titles that require similar skills