Reservation Clerk Jobs in Utah
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Overview: Supports project teams using a wide range of developing professional skills. Assists in reviewing and processing travel and expense reports and reimbursement requests. Strong...
Primary Duties and Responsibilities: Guest Services Assist in the delivery and continuity of guest services, including but not limited to: Maintaining professional and positive communications at all...
Guest Travel Coordinator American Cruise Lines is looking to add additional Guest Travel Specialists to our Travel Coordinator team in Sandy, UT. This is a position that will manage travel for...
Resolves travel issues and problems in a professional and courteous manner. Reviews, organizes, and audits submitted travel expense reports in travel and expense software....
Sr. Administrative Assistant & Travel Coordinator
- Salt Lake City, UT
- 30+ days ago
- Salt Lake City, UT
- 30+ days ago
The Senior Administrative Assistant and Travel Coordinator for the Company will serve as a trusted partner, providing administrative support to enhance the effectiveness of the Senior Management...
Travel Booking Agent HB Travels Salt Lake City, Utah, United States 3 days ago Quick Job type Full-time Remote Quick Job description Love Travel? Want to Help Others Experience Their Dream...
Demographic Data for Utah
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Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Utah
Highest Education Level
Reservation Clerks in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Travel Arrangements
- Bathroom Remodeling
- Guest Service
- Aloha POS
- Show Hosting
- Food Service Management
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- Long-Term Disability
- Complaint Resolution
- Wellness
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Events
- Microsoft Outlook
- Accounting
- Education Experience
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Filing
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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