Sommelier

2 years

About Crenn Dining Group

At Crenn, we are guided by our values of humanity, sustainability, artistry and equity. We create culinary experiences that challenge convention with a planet first mindset. Seeking to keep these values at the forefront of everything we do, we are committed to inclusion at all stages in our operation, from the purveyors we work with to the team we hire. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

About Crenn

Dominique Crenn opened Atelier Crenn, an ode to poetic culinaria, with her business partner Juan Contreras in January 2011. The restaurant achieved its first Michelin Star that same year and garnered a second the following year. In 2018, Atelier Crenn became the first female-led, US restaurant to receive three Michelin Stars. Since then, Chef Crenns flagship restaurant has evolved, now telling the story of California through food, highlighting local fish, seafood, and produce from its own regenerative farm in Sonoma.

Full Time

Location: Atelier Crenn

Wage Range : $27- $29 per hour plus tips

Reports to : Beverage Director

Benefits : Competitive PTO

401K with generous company match

Heath/Dental/Vision insurance

Dining Discounts

Wellness/Education/Uniform Benefits

Employee Assistance Program (EAP)

Team Trips to Blue Belle Farm

Essential Functions

• Order and sell wine for the restaurant
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipates guests needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Develop the wine menu for the restaurant
• Coordinate all ordering of wine for the restaurant
• Maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
• Account for and maintain the security of all wine inventories
• Provide wine education and training for new and existing employees, and update training materials
• Conduct wine tastings
• Assist Maitre d and/or host with greeting and seating guests if needed
• Organize, maintain and restock wines in proper cabinets, coolers or storage areas
• Attend wine seminars on a regular basis
• Follow proper wine service procedures
• Assist serving staff with selling, opening and serving wine
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

Compensation: Hourly ($27.00 - $29.00)

Benefits & Perks: Dining Discounts, 401k, Vision Insurance, Wellness Program

Excellent food and beverage knowledge

Strong Customer Service Skills

Ordering and Selling Wine for the Restaurant

Order and Sell Wine for the Restaurant

Leadership Skills

Ability to Effectively Communicate in Order to Perform and Follow Job Requirements in Written and Spoken Direction

Effective Communication Skills in Written and Spoken Direction

Effectively Communicate in Written and Spoken Direction

Ability to Multi Task Calmly and Effectively in a Busy, Stressful Environment

Multi Task Calmly and Effectively in a Busy, Stressful Environment

Multi Tasking in a Busy, Stressful Environment

Ability to Work Under Pressure

Strong Commitment to Sustainability and Excellence

Teaching and fostering growth

Physical Ability to Move and Lift Various Weights

Team Collaboration

Time Management Skills

Work in a Confined, Crowded Space of Variable Noise and Temperature Levels

Stand and Walk for an Entire Shift

Ability to Move and Lift Up to 10 Pounds, Frequently Move and/or Lift Up to 25 Pounds, and Occasionally Move and/or Lift Up to 50 Pounds

Time Management

Move and Lift Up to 50 Pounds

Standing and walking for an entire shift

Problem Solving

Ability to Stand and Walk for an Entire Shift and Move Safely Through All Areas of the Restaurant, Which May Include Stairs, Uneven or Slick Surfaces

Developing and Coordinating Wine Menus

multi tasking

Problem Solving Skills

Coordinate Ordering of Wine for the Restaurant

Maintaining Relationships With Purveyors

Adaptability to Changing Environments

Ensure the Overall Guest Experience Exceeds Expectations and Anticipates Guests Needs

Maintain Professional Relationships With Purveyors

Delegation

Initiative

Develop the Wine Menu for the Restaurant

Knowledge of Wine and Beverage Pairing

Knowledge of Wine and Beverage Service

Provide Wine Education and Training for Employees

Providing Wine Education and Training

Organizing and Restocking Wine Inventory

Coordinate All Ordering of Wine for the Restaurant

Training and Mentoring Skills

Organize, Maintain, and Restock Wines in Proper Storage Areas

Attention to Detail

Training and Mentoring Abilities

Accurately Record and Account for All Items Ordered and Process Payments

Inventory Management Skills

Understanding and Following Food Allergy Procedures

Maintain Professional Relationships With Purveyors, and Must Not Accept Gifts or Cash in Return for Wine or Liquor Orders

Use Sales Techniques to Present and Encourage Current Promotions to Guests

sales and upselling skills

Provide Wine Education and Training for New and Existing Employees

Proficiency in Using Pos System

Sales Skills

Communication Skills

Understand and Respond to Questions About the Restaurant and Menu

Effective Communication Skills

Knowledge of food safety and sanitation practices

Attend Wine Seminars on a Regular Basis

Compliance with safety and sanitation guidelines

Ability to Handle Cash and Financial Transactions

Successful Completion of Alcohol Awareness Training

Conflict Resolution skills

Comply With Safety and Sanitation Guidelines

Follow Proper Wine Service Procedures

Organizational Skills

Successfully Complete Alcohol Awareness Training

Team Player Mentality

Knowledge of Safety and Sanitation Standards

Understand and Respond Knowledgeably to Questions About the Restaurant and Menu

Cultural Awareness and Sensitivity

Comply With All Safety and Sanitation Guidelines and Procedures

Get Along Well With Others and Be a Team Player

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