Receptionist

Join our team as a full-time Receptionist in Westwood, NJ.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .
• Learn more about the benefits offered for this job.

Get to Know Your Team:

• Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an ICU.

• Enter, maintain, and reports all medical history, medical coding, and filing claims using Electronic Medical Record (EMR) system.

• Promptly investigate all outpatient denials pertaining to diagnosis and procedure coding.

• Updates all patient files and make sure documents are accurate, confidential, and compliant.

• Greets, check in and checkout patients, and advises other medical staff of arrival of patient’s.

• In coordination with the MRS, assist in maintaining inventory of necessary supplies and assists with maintaining inventory on all instruments.

• Address and request referrals and other insurance authorizations. As well as, passing along patient information for prescription, x-ray or lab requisitions to necessary parties. This includes, calling pharmacies, hospitals, and labs.

• Schedule appointments, reschedule, follow up with no calls, no shows, the discharge of patients, and follow up appointments.

• Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments. Will convey messages in writing, electronically, and verbally.

• Will maintain Physicians calendars, prepares doctors notes, return to work, school, or leave notices and all other correspondence as directed.

• Scanning, filing, and faxing documents, as well as, prepare and sort mail.

• Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment.

• Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient’s family member in a compassionate and kind manner.

• Other office responsibilities, assigned by supervisor or Physician, as deemed necessary.

Job Requirements

• 1 - 3 years experience in a hospital or physician practice setting

Preferred Job Requirements

• Associates, High School Diploma, or GED equivalent

Rate of pay is determined based on experience and education and may include other pay components such as differentials and call pay based on role.