Front Desk Coordinator/Escrow Assistant

Navi Title Agency Front Desk Coordinator/Escrow Assistant Sign in to apply Surprise, AZ Sign in to apply Escrow Assistant & Front Desk Coordinator Location: Surprise, AZ Full-Time | Monday-Friday | 8:00 AM - 5:00 PM Work Environment: On-site About Navi Title Navi Title Agency is Arizona's #1 title company and we're growing! We're not your average title agency and that's by design. We put people first, embrace innovation, and believe that doing the right thing is non-negotiable. Our Surprise office is looking for a reliable, friendly, and detail-oriented individual who can keep the front of the office running smoothly while also supporting our Escrow team behind the scenes. Position Summary This hybrid role is ideal for someone who enjoys interacting with people while also diving into the details of escrow work. You'll be the first face clients see when they walk through the door and a vital support to our Escrow Officers throughout the transaction process. If you thrive in a fast-paced environment, can juggle multiple priorities, and take pride in helping a team succeed, this role was made for you. Key Responsibilities Front Desk Coordination: Warmly welcome clients, guests, and team members Answer and direct incoming phone calls and emails Maintain a tidy and professional front desk and lobby area Receive and distribute mail and deliveries Assist with office organization and light event coordination Monitor and order office supplies Escrow Assistance: Support Escrow Officers through the full escrow transaction cycle Prepare documents, coordinate signings, and assist with disbursements Use SoftPro to manage, update, and track escrow files Communicate professionally with clients, agents, lenders, and internal teams Stay organized and maintain compliance and data accuracy Embrace tech tools and process improvements What We're Looking For 1-2+ years of administrative, front desk, or escrow experience (title industry preferred) Proficiency with Microsoft Office (Outlook, Word, Excel) Experience with SoftPro or other escrow software preferred Strong communication and customer service skills Highly organized and detail-oriented Professional, dependable, and able to work both independently and as part of a team You're a Great Fit If You: Fearlessly, Seek to Understand - You listen with empathy and approach challenges with curiosity Own It - You're accountable, reliable, and take initiative Navigate Together - You work well with others and treat people with respect Do the Right Thing - You lead with integrity and honesty, even when it's hard Make Something Better Today - You're committed to improvement and quality Why Work With Us? Join Arizona's #1 title agency, with a culture that values people, purpose, and progress Supportive leadership and collaborative team environment Opportunity to grow within a thriving and expanding company Competitive compensation and benefits package Compensation & Schedule: Full-time, on-site position Monday-Friday, 8:00 AM - 5:00 PM Pay range: $18-$22/hr, depending on experience Full-time benefits available Job Type: Full-time Pay: $18.00 - $22.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Of our Core Values: Fearlessly, Seek to Understand - You listen with empathy and approach challenges with curiosity Own It - You're accountable, reliable, and take initiative Navigate Together - You work well with others and treat people with respect Do the Right Thing - You lead with integrity and honesty, even when it's hard Make Something Better Today - You're committed to improvement and quality Which do you exemplify MOST and why? Ability to Commute: Surprise, AZ 85374 (Required) Work Location: In person