2 years
Job DetailsGeneral Overview
At Sip & Guzzle, we believe that exceptional servers are hospitality professionals who play a vital role in shaping the guest experience and contributing to our team culture. In this role, we expect team members to uphold Sip & Guzzles service standards while curating a warm, engaging, and memorable experience for every guest. Our goal is to deliver the highest quality service while maintaining a fun, professional, and team-oriented environment.
Successful Sip & Guzzle servers embody a genuine sense of hospitality and our core values. They communicate effectively with teammates and across departments while guiding guests through their dining experience. Servers should be knowledgeable, approachable, efficient, and energetic, all while upholding our companys commitment to excellence in service.
Qualifications
- Passion to provide exceptional guest service and attention to detail
- Personable, charming, and well spoken
- Warm and welcoming to both guests and staff
- Ability to cater to guests needs in fine dining or casual dining format
- Able to work as a team player
- Ability to multitask; and work with a sense of urgency while maintaining professionalism and and high hospitality standard
- Must have good supervisory skills and able to delegate when appropriate
- Must have good communication skills and full understanding of menu to promote sales
- Must have strong food and beverage knowledge and well versed in Asian cuisine is a plus but not required
- Need to be familiar with POS operations
- Successfully adhere to Steps of Service
- Availability to work on evenings and weekends
Responsibilities
- Work closely with the management team and fellow staff members to execute service standards
- Perform opening and closing duties as required by the schedule.
- Extensive knowledge of the food and beverage menus to provide guests with a high quality dining experience.
- Assist in the opening and closing responsibilities.
- Developing relationships with guests, providing personalized service, anticipating, and delivering guests needs efficiently.
- Adhere to all relevant liquor laws and regulations, ensuring compliance with licensing requirements.
Requirements
- Minimum of 2 years experience in a similar role in a restaurant setting.
- Open Availability
The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Sip and Guzzle reserves the right to add or delete duties and responsibilities at the discretion of Sip and Guzzle or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Sip and Guzzle is proud to be an Equal Opportunity Employer. Compensation Details
Compensation: Hourly ($11.00) plus tips
Benefits & Perks: Paid Time Off, Dining Discounts
Required SkillsExceptional Guest Service
Ability to work in a fast paced environment
Attention to Detail
Strong interpersonal skills
Personable
Adaptability to Different Dining Formats
charming
Conflict Resolution skills
well spoken
Ability to Work Collaboratively With Management
Warm and Welcoming Demeanor
Time Management Skills
Catering to Guest's Needs
Attention to Guest Preferences
Team Player
Working as a Team Player
Knowledge of Liquor Laws and Regulations
Multitasking
Sales Skills
Sense of Urgency
Ability to Follow Procedures and Standards
Professionalism
Customer Relationship Management
Maintaining Professionalism
Problem Solving Skills
Supervisory Skills
Ability to Maintain a Positive Attitude Under Pressure
High Hospitality Standard
Commitment to Continuous Improvement in Service
Delegation
Communication Skills
Delegating Tasks
Menu Knowledge
Sales Promotion
Knowledge of Menu
Food and Beverage Knowledge
Promoting Sales
Asian Cuisine Knowledge (a Plus)
POS operations
Asian Cuisine Knowledge (Optional)
Steps of Service
Relationship Building
Adherence to Steps of Service
Personalized service
Liquor Laws Compliance
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