Concierge Jobs in Capistrano Beach, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - Microsoft Programs
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 3 days ago
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 3 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Experience Representative - Microsoft
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 3 days ago
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 3 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Title: Guest Services Associate I / Front Desk Agent . Club Wyndham Oceanside Pier Resort
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 3 days ago
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 3 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Patient Care Concierge Mission Hospital PT/FT $23/HR
- Mission Viejo, CA (10 miles from Capistrano Beach, CA)
- 5 days ago
- Mission Viejo, CA (10 miles from Capistrano Beach, CA)
- 5 days ago
Other Removes visible hazards and/or broken equipment from immediate environment and reports to Guest Service Captain or Account Manager as appropriate....
Guest Services Associate I / Front Desk Agent . Club Wyndham Oceanside Pier Resort
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 5 days ago
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 5 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 8 days ago
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 8 days ago
We Put the World on Vacation Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle...
- Laguna Niguel, CA (9 miles from Capistrano Beach, CA)
- 8 days ago
- Laguna Niguel, CA (9 miles from Capistrano Beach, CA)
- 8 days ago
We are looking to meet people who agree that the Concierge is one of the most important components in our operation....
Spa Concierge (Part Time) - Waldorf Astoria Monarch Beach Resort and Club
- Dana Point, CA
- 19 days ago
- Dana Point, CA
- 19 days ago
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Clubis looking for a Spa Concierge to join the Team!...
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 45+ days ago
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 45+ days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 90+ days ago
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 90+ days ago
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...
Provider Patient Concierge Rep
- Laguna Hills, CA (11 miles from Capistrano Beach, CA)
- 90+ days ago
- Laguna Hills, CA (11 miles from Capistrano Beach, CA)
- 90+ days ago
You Will: Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.)...
Concierge Medicine Physician - Wellness & Integrative Medicine
- Costa Mesa, CA (20 miles from Capistrano Beach, CA)
- 30+ days ago
- Costa Mesa, CA (20 miles from Capistrano Beach, CA)
- 30+ days ago
At Hoag Concierge Medicine we create lasting relationships between our patients, doctors and health support team.?...
Vacation Sales Concierge (expected pay $44K-$135K annually)
- Newport Beach, CA (13 miles from Capistrano Beach, CA)
- 45+ days ago
- Newport Beach, CA (13 miles from Capistrano Beach, CA)
- 45+ days ago
Concierge, and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements....
- Newport Beach, CA (13 miles from Capistrano Beach, CA)
- 60+ days ago
- Newport Beach, CA (13 miles from Capistrano Beach, CA)
- 60+ days ago
Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge...
- San Clemente, CA (8 miles from Capistrano Beach, CA)
- 60+ days ago
- San Clemente, CA (8 miles from Capistrano Beach, CA)
- 60+ days ago
Position Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
Demographic Data for Capistrano Beach, CA
Moving to Capistrano Beach, CA? Find some basic demographic data about Capistrano Beach, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Capistrano Beach, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Capistrano Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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