Concierge Jobs in Colton, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge - US Based Remote
- Riverside, CA (6 miles from Colton, CA)
- 4 hours ago
- Riverside, CA (6 miles from Colton, CA)
- 4 hours ago
We are seeking qualified candidates for our **Customer Experience Concierge** role, a customer service position providing guidance and support to participants of our key real estate reward programs....
Remote Work- Riverside, CA (6 miles from Colton, CA)
- 8 hours ago
- Riverside, CA (6 miles from Colton, CA)
- 8 hours ago
About the concierge position at Hensley at Corona Pointe: We're looking for a talented concierge who will be responsible for providing a comfortable atmosphere and stress-free environment to residents...
- Corona, CA (20 miles from Colton, CA)
- 1 day ago
- Corona, CA (20 miles from Colton, CA)
- 1 day ago
About the concierge position at Hensley at Corona Pointe: Were looking for a talented concierge who will be responsible for providing a comfortable atmosphere and stress-free environment to residents...
- Highland, CA (8 miles from Colton, CA)
- 1 day ago
- Highland, CA (8 miles from Colton, CA)
- 1 day ago
Liaison to Player Development, Guest Services, Food and Beverage, and Public Safety to ensure prompt service. 9....
- Redlands, CA (6 miles from Colton, CA)
- 7 days ago
- Redlands, CA (6 miles from Colton, CA)
- 7 days ago
87074 COLOR & CURL CONCIERGE Redlands, CA, United States JOB DESCRIPTION Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our...
- Highland, CA (8 miles from Colton, CA)
- 28 days ago
- Highland, CA (8 miles from Colton, CA)
- 28 days ago
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities....
PT Hotel Guest Services Representative - $300 Hiring Bonus!
- Chino, CA (22 miles from Colton, CA)
- 30+ days ago
- Chino, CA (22 miles from Colton, CA)
- 30+ days ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
- Highland, CA (8 miles from Colton, CA)
- 60+ days ago
- Highland, CA (8 miles from Colton, CA)
- 60+ days ago
Initiates and connects in-person and by phone with VIP guests to ensure all reservations for exclusive amenities are executed with highest level of guest service and sense of urgency. 5....
- Big Bear Lake, CA (24 miles from Colton, CA)
- 90+ days ago
- Big Bear Lake, CA (24 miles from Colton, CA)
- 90+ days ago
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...
- Highland, CA (8 miles from Colton, CA)
- 30+ days ago
- Highland, CA (8 miles from Colton, CA)
- 30+ days ago
Under the direction of the Chef Concierge, the Concierge consistently elevates guest satisfaction by delivering Best in Class service and creating memorable experiences for guests at every opportunity...
Demographic Data for Colton, CA
Moving to Colton, CA? Find some basic demographic data about Colton, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Colton, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Colton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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