Concierge Jobs in Laguna Niguel, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Newport Beach, CA (4 miles from Laguna Niguel, CA)
- 1 day ago
- Newport Beach, CA (4 miles from Laguna Niguel, CA)
- 1 day ago
Collaborate with other departments to integrate technology into various guest services and amenities, such as smart room features....
Beauty Concierge - Tustin Marketplace Rack
- Tustin, CA (13 miles from Laguna Niguel, CA)
- 1 day ago
- Tustin, CA (13 miles from Laguna Niguel, CA)
- 1 day ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 2 days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 2 days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
- Seal Beach, CA (22 miles from Laguna Niguel, CA)
- 2 days ago
- Seal Beach, CA (22 miles from Laguna Niguel, CA)
- 2 days ago
Concierge Department:Administration Location:Seal Beach, CA Positions: Concierge Friday & Saturday (9:00am-2:00pm) Pay Range: $16.50-$18.00 Ivy Park at Seal Beach is a premier senior living community...
- Cypress, CA (24 miles from Laguna Niguel, CA)
- 2 days ago
- Cypress, CA (24 miles from Laguna Niguel, CA)
- 2 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Mission Viejo, CA (13 miles from Laguna Niguel, CA)
- 3 days ago
- Mission Viejo, CA (13 miles from Laguna Niguel, CA)
- 3 days ago
Job ID 2025-230327 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
Sales Associate- Color & Curl Concierge 09303
- Fountain Valley, CA (14 miles from Laguna Niguel, CA)
- 8 days ago
- Fountain Valley, CA (14 miles from Laguna Niguel, CA)
- 8 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 8 days ago
- Santa Ana, CA (14 miles from Laguna Niguel, CA)
- 8 days ago
Crevier BMW is looking for a knowledgeable and friendly Service Concierge to join our dealership team and deliver extraordinary customer experiences....
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 9 days ago
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 9 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 10 days ago
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 10 days ago
As a Concierge, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise....
Customer Experience Representative
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 11 days ago
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 11 days ago
Our restaurants are only the tip of the flame! If you’re looking for a fast-paced, innovative and welcoming workplace then a career with our Familia is right for you. What’s in it for you! •...
Concierge - IP at Laguna Woods
- Laguna Woods, CA (5 miles from Laguna Niguel, CA)
- 12 days ago
- Laguna Woods, CA (5 miles from Laguna Niguel, CA)
- 12 days ago
Concierge - IP at Laguna Woods Department:Administration Location:Laguna Woods, CA Positions: Concierge - Full-Time Sunday-Wednesday; 2pm-10pm Pay Range: $17.00 - $18.25 per hour Ivy Park at Laguna...
Membership Concierge (Closing Shifts)
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 17 days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 17 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Concierge / Resident Services Coordinator
- Newport Beach, CA (4 miles from Laguna Niguel, CA)
- 22 days ago
- Newport Beach, CA (4 miles from Laguna Niguel, CA)
- 22 days ago
OPPORTUNITY: CONCIERGE / RESIDENT SERVICES COORDINATOR MENLO PARK, CA Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 508-unit community, Jasper Towers...
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 22 days ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 22 days ago
Assisting the front office including Front Desk and Bell Desk to ensure all guests are helped in a timely manner is also an integral part of the Concierge responsibilities....
Demographic Data for Laguna Niguel, CA
Moving to Laguna Niguel, CA? Find some basic demographic data about Laguna Niguel, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Laguna Niguel, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Laguna Niguel, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills