Concierge Jobs in Laguna Niguel, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 11 hours ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 11 hours ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation....
Personal Concierge/Guest Experience Planner - Waldorf Astoria Monarch Beach Resort and Club
- Monarch Bay, CA (6 miles from Laguna Niguel, CA)
- 3 days ago
- Monarch Bay, CA (6 miles from Laguna Niguel, CA)
- 3 days ago
vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability....
- Newport Beach, CA (4 miles from Laguna Niguel, CA)
- 13 days ago
- Newport Beach, CA (4 miles from Laguna Niguel, CA)
- 13 days ago
Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge...
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 19 days ago
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 19 days ago
What Makes a Successful Airport Service Concierge?...
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Personal Concierge/Guest Experience Planner - Waldorf Astoria Monarch Beach Resort
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 21 days ago
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 21 days ago
vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability....
Personnel Concierge/Guest Experience Planner - Waldorf Astoria Monarch Beach Resort
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 25 days ago
- Dana Point, CA (9 miles from Laguna Niguel, CA)
- 25 days ago
vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability....
- San Clemente, CA (17 miles from Laguna Niguel, CA)
- 29 days ago
- San Clemente, CA (17 miles from Laguna Niguel, CA)
- 29 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Beauty Concierge - Irvine Spectrum Center
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 29 days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 29 days ago
Job Description The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 30+ days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 30+ days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
Sales Associate- Color & Curl Concierge 09303
- Fountain Valley, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
- Fountain Valley, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 45+ days ago
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 45+ days ago
As a Concierge, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise....
Customer Experience Representative
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 45+ days ago
- Costa Mesa, CA (11 miles from Laguna Niguel, CA)
- 45+ days ago
Our restaurants are only the tip of the flame! If you’re looking for a fast-paced, innovative and welcoming workplace then a career with our Familia is right for you. What’s in it for you! •...
Membership Concierge (Closing Shifts)
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
- Irvine, CA (14 miles from Laguna Niguel, CA)
- 45+ days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 60+ days ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 60+ days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 60+ days ago
- Anaheim, CA (23 miles from Laguna Niguel, CA)
- 60+ days ago
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...
Demographic Data for Laguna Niguel, CA
Moving to Laguna Niguel, CA? Find some basic demographic data about Laguna Niguel, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Laguna Niguel, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Laguna Niguel, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Data Entry
- Inventory Management
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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