Concierge Jobs in Napa, CA

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-7 of 7 Jobs

We are currently seeking a Part-Time Concierge to join our guest services team—someone who is passionate about creating memorable stays through thoughtful service and expert local knowledge....

We are currently seeking a Full-Time Concierge to join our guest services team—someone who is passionate about creating memorable stays through thoughtful service and expert local knowledge....

Concierge

  • Yountville, CA (9 miles from Napa, CA)
  • 11 days ago
  • Yountville, CA (9 miles from Napa, CA)
  • 11 days ago

The Concierge ensures the prompt, professional, and timely answering of guest inquiries....

Concierge PT- Sterling Vineyards

  • Calistoga, CA (17 miles from Napa, CA)
  • 20 days ago
  • Calistoga, CA (17 miles from Napa, CA)
  • 20 days ago

The concierge will enter appropriate guest information into the reservation system. Must be available weekends....

Seasonal Tasting Room Concierge - Sterling

  • Calistoga, CA (17 miles from Napa, CA)
  • 20 days ago
  • Calistoga, CA (17 miles from Napa, CA)
  • 20 days ago

Responsibilities Courteously greets visitors, providing an exceptional first impression....

Concierge

  • Napa, CA
  • 27 days ago
  • Napa, CA
  • 27 days ago

Provides basic trouble-shooting support for in-room services such as internet, TV movies, games and Web service....

Concierge - Beringer

  • Napa, CA
  • 45+ days ago
  • Napa, CA
  • 45+ days ago

Responsibilities Courteously greets visitors, providing an exceptional first impression....

Demographic Data for Napa, CA

Moving to Napa, CA? Find some basic demographic data about Napa, CA below.


Local
National
93,610
3,031
Medium/Lg

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...
Corso Completo sul Concierge in Hotel
Chi e Santi Roggio?Santi Roggio, Head Concierge del Grand Hotel Timeo di Taormina, a Belmond Hotel, e Presidente della FAIPA Chiavi d'Oro della Regione Sicilia.Cosa imparerai da Santi?Se il...

Salary for Concierge Jobs in Napa, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Napa, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
24.9%
Vocational Degree or Certification
15.2%
Associate's Degree
14.2%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Napa, CA
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

Here are some other career titles that require similar skills