Concierge Jobs in Santa Ana, CA

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 35 Jobs

Customer Experience Representative Ontario Airport

  • Ontario, CA (24 miles from Santa Ana, CA)
  • 1 day ago
  • Ontario, CA (24 miles from Santa Ana, CA)
  • 1 day ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Tech Concierge

  • Newport Beach, CA (10 miles from Santa Ana, CA)
  • 1 day ago
  • Newport Beach, CA (10 miles from Santa Ana, CA)
  • 1 day ago

Collaborate with other departments to integrate technology into various guest services and amenities, such as smart room features....

Beauty Concierge - Tustin Marketplace Rack

  • Tustin, CA (2 miles from Santa Ana, CA)
  • 1 day ago
  • Tustin, CA (2 miles from Santa Ana, CA)
  • 1 day ago

Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....

Membership Concierge III

  • Irvine, CA (6 miles from Santa Ana, CA)
  • 2 days ago
  • Irvine, CA (6 miles from Santa Ana, CA)
  • 2 days ago

Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....

Concierge

  • Seal Beach, CA (12 miles from Santa Ana, CA)
  • 2 days ago
  • Seal Beach, CA (12 miles from Santa Ana, CA)
  • 2 days ago

Concierge Department:Administration Location:Seal Beach, CA Positions: Concierge Friday & Saturday (9:00am-2:00pm) Pay Range: $16.50-$18.00 Ivy Park at Seal Beach is a premier senior living community...

Membership Concierge

  • Cypress, CA (11 miles from Santa Ana, CA)
  • 2 days ago
  • Cypress, CA (11 miles from Santa Ana, CA)
  • 2 days ago

Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....

Concierge

  • Mission Viejo, CA (21 miles from Santa Ana, CA)
  • 3 days ago
  • Mission Viejo, CA (21 miles from Santa Ana, CA)
  • 3 days ago

Job ID 2025-230327 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....

Customer Experience Representative

  • Corona, CA (18 miles from Santa Ana, CA)
  • 4 days ago
  • Corona, CA (18 miles from Santa Ana, CA)
  • 4 days ago

JOB SUMMARY: This position is responsible for receiving, processing, and confirming customer orders and supporting customer related sales activity. It will also require customer or production...

Bilingual Concierge Advocate - (Korean, Mandarin, Cantonese, Vietnamese)

  • Long Beach, CA (23 miles from Santa Ana, CA)
  • 8 days ago
  • Long Beach, CA (23 miles from Santa Ana, CA)
  • 8 days ago

Assist the team leads, the Concierge and Associate Concierge, in managing their membership as a book of business....

Sales Associate- Color & Curl Concierge 09303

  • Fountain Valley, CA (5 miles from Santa Ana, CA)
  • 8 days ago
  • Fountain Valley, CA (5 miles from Santa Ana, CA)
  • 8 days ago

Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...

Service Concierge

  • Santa Ana, CA
  • 8 days ago
  • Santa Ana, CA
  • 8 days ago

Crevier BMW is looking for a knowledgeable and friendly Service Concierge to join our dealership team and deliver extraordinary customer experiences....

Club Level Concierge

  • Dana Point, CA (22 miles from Santa Ana, CA)
  • 9 days ago
  • Dana Point, CA (22 miles from Santa Ana, CA)
  • 9 days ago

Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation....

Concierge - South Coast Plaza

  • Costa Mesa, CA (5 miles from Santa Ana, CA)
  • 10 days ago
  • Costa Mesa, CA (5 miles from Santa Ana, CA)
  • 10 days ago

As a Concierge, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise....

Customer Experience Representative

  • Costa Mesa, CA (5 miles from Santa Ana, CA)
  • 11 days ago
  • Costa Mesa, CA (5 miles from Santa Ana, CA)
  • 11 days ago

Our restaurants are only the tip of the flame! If you’re looking for a fast-paced, innovative and welcoming workplace then a career with our Familia is right for you. What’s in it for you! •...

Concierge - IP at Laguna Woods

  • Laguna Woods, CA (12 miles from Santa Ana, CA)
  • 12 days ago
  • Laguna Woods, CA (12 miles from Santa Ana, CA)
  • 12 days ago

Concierge - IP at Laguna Woods Department:Administration Location:Laguna Woods, CA Positions: Concierge - Full-Time Sunday-Wednesday; 2pm-10pm Pay Range: $17.00 - $18.25 per hour Ivy Park at Laguna...

Demographic Data for Santa Ana, CA

Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.


Local
National
335,230
8,067
Large

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...

Salary for Concierge Jobs in Santa Ana, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Santa Ana, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
24.9%
Vocational Degree or Certification
15.2%
Associate's Degree
14.2%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Santa Ana, CA
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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