Concierge Jobs in Santa Ana, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative Ontario Airport
- Ontario, CA (24 miles from Santa Ana, CA)
- 1 day ago
- Ontario, CA (24 miles from Santa Ana, CA)
- 1 day ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Newport Beach, CA (10 miles from Santa Ana, CA)
- 1 day ago
- Newport Beach, CA (10 miles from Santa Ana, CA)
- 1 day ago
Collaborate with other departments to integrate technology into various guest services and amenities, such as smart room features....
Beauty Concierge - Tustin Marketplace Rack
- Tustin, CA (2 miles from Santa Ana, CA)
- 1 day ago
- Tustin, CA (2 miles from Santa Ana, CA)
- 1 day ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
- Irvine, CA (6 miles from Santa Ana, CA)
- 2 days ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 2 days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
- Seal Beach, CA (12 miles from Santa Ana, CA)
- 2 days ago
- Seal Beach, CA (12 miles from Santa Ana, CA)
- 2 days ago
Concierge Department:Administration Location:Seal Beach, CA Positions: Concierge Friday & Saturday (9:00am-2:00pm) Pay Range: $16.50-$18.00 Ivy Park at Seal Beach is a premier senior living community...
- Cypress, CA (11 miles from Santa Ana, CA)
- 2 days ago
- Cypress, CA (11 miles from Santa Ana, CA)
- 2 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Mission Viejo, CA (21 miles from Santa Ana, CA)
- 3 days ago
- Mission Viejo, CA (21 miles from Santa Ana, CA)
- 3 days ago
Job ID 2025-230327 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
Customer Experience Representative
- Corona, CA (18 miles from Santa Ana, CA)
- 4 days ago
- Corona, CA (18 miles from Santa Ana, CA)
- 4 days ago
JOB SUMMARY: This position is responsible for receiving, processing, and confirming customer orders and supporting customer related sales activity. It will also require customer or production...
Bilingual Concierge Advocate - (Korean, Mandarin, Cantonese, Vietnamese)
- Long Beach, CA (23 miles from Santa Ana, CA)
- 8 days ago
- Long Beach, CA (23 miles from Santa Ana, CA)
- 8 days ago
Assist the team leads, the Concierge and Associate Concierge, in managing their membership as a book of business....
Sales Associate- Color & Curl Concierge 09303
- Fountain Valley, CA (5 miles from Santa Ana, CA)
- 8 days ago
- Fountain Valley, CA (5 miles from Santa Ana, CA)
- 8 days ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Crevier BMW is looking for a knowledgeable and friendly Service Concierge to join our dealership team and deliver extraordinary customer experiences....
- Dana Point, CA (22 miles from Santa Ana, CA)
- 9 days ago
- Dana Point, CA (22 miles from Santa Ana, CA)
- 9 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- 10 days ago
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- 10 days ago
As a Concierge, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise....
Customer Experience Representative
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- 11 days ago
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- 11 days ago
Our restaurants are only the tip of the flame! If you’re looking for a fast-paced, innovative and welcoming workplace then a career with our Familia is right for you. What’s in it for you! •...
Concierge - IP at Laguna Woods
- Laguna Woods, CA (12 miles from Santa Ana, CA)
- 12 days ago
- Laguna Woods, CA (12 miles from Santa Ana, CA)
- 12 days ago
Concierge - IP at Laguna Woods Department:Administration Location:Laguna Woods, CA Positions: Concierge - Full-Time Sunday-Wednesday; 2pm-10pm Pay Range: $17.00 - $18.25 per hour Ivy Park at Laguna...
Demographic Data for Santa Ana, CA
Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Santa Ana, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Santa Ana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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