Concierge Jobs in Brookfield, CT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Norwalk, CT (23 miles from Brookfield, CT)
- 6 days ago
- Norwalk, CT (23 miles from Brookfield, CT)
- 6 days ago
As a BCDR Concierge at Kaseya, you will: Play a crucial role in understanding customer needs, recommending tailored solutions, and driving successful implementations of Kaseya's innovative security...
Concierge - The Residence at Westport
- Westport, CT (22 miles from Brookfield, CT)
- 6 days ago
- Westport, CT (22 miles from Brookfield, CT)
- 6 days ago
Experience: Requires six months to one-year prior reception/concierge/Executive Assistant experience in an environment such as in resort or an upscale hotel with concierge services....
- Westport, CT (22 miles from Brookfield, CT)
- 11 days ago
- Westport, CT (22 miles from Brookfield, CT)
- 11 days ago
As the Concierge, you will work with other departments to coordinate orders and with the event staff to ensure everything is set perfectly for the customer's big day....
- Fairfield, CT (20 miles from Brookfield, CT)
- 12 days ago
- Fairfield, CT (20 miles from Brookfield, CT)
- 12 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Westport, CT (22 miles from Brookfield, CT)
- 14 days ago
- Westport, CT (22 miles from Brookfield, CT)
- 14 days ago
A Day in the Life: As the Concierge, no one day is ever the same!...
- Yorktown Heights, NY (24 miles from Brookfield, CT)
- 17 days ago
- Yorktown Heights, NY (24 miles from Brookfield, CT)
- 17 days ago
Details about the Concierge/Receptionist position we are hiring for: The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner – whether this be in-person or over the phone...
- Wilton, CT (18 miles from Brookfield, CT)
- 25 days ago
- Wilton, CT (18 miles from Brookfield, CT)
- 25 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Wilton, CT (18 miles from Brookfield, CT)
- 30+ days ago
- Wilton, CT (18 miles from Brookfield, CT)
- 30+ days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Dietary Aide - Dining Concierge
- Bridgeport, CT (22 miles from Brookfield, CT)
- 45+ days ago
- Bridgeport, CT (22 miles from Brookfield, CT)
- 45+ days ago
Room Service Operator. 3.1 Follows room service operator procedures. Sanitation. 4.1 Maintains appropriate sanitation in-service areas and prep areas to assure a sanitary working environment....
Dietary Aide - Dining Concierge
- Bridgeport, CT (22 miles from Brookfield, CT)
- 60+ days ago
- Bridgeport, CT (22 miles from Brookfield, CT)
- 60+ days ago
Customer Service. 1.1 Provides the highest level of customer service to all customers by greeting them in a courteous and professional manner. 2....
- Norwalk, CT (23 miles from Brookfield, CT)
- 90+ days ago
- Norwalk, CT (23 miles from Brookfield, CT)
- 90+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Demographic Data for Brookfield, CT
Moving to Brookfield, CT? Find some basic demographic data about Brookfield, CT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Brookfield, CT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Brookfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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