Concierge Jobs in Torrington, CT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative - BDL Airport Customer Experience Representative - BDL Airport
- Windsor Locks, CT (24 miles from Torrington, CT)
- 3 days ago
- Windsor Locks, CT (24 miles from Torrington, CT)
- 3 days ago
High School Diploma or G.E.D. required Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support Must have a valid US driver's license...
Customer Experience Representative - BDL Airport
- Windsor Locks, CT (24 miles from Torrington, CT)
- 4 days ago
- Windsor Locks, CT (24 miles from Torrington, CT)
- 4 days ago
High School Diploma or G.E.D. required Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support Must have a valid US driver's license...
Beauty Concierge - West Farm Shopping Center Rack
- Farmington, CT (17 miles from Torrington, CT)
- 6 days ago
- Farmington, CT (17 miles from Torrington, CT)
- 6 days ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
- Farmington, CT (17 miles from Torrington, CT)
- 12 days ago
- Farmington, CT (17 miles from Torrington, CT)
- 12 days ago
Job Description The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....
- Washington, CT (16 miles from Torrington, CT)
- 14 days ago
- Washington, CT (16 miles from Torrington, CT)
- 14 days ago
Job Description We are seeking a knowledgeable and enthusiastic Concierge to join our team....
Cyber Digital Concierge - Underwriting Service Associate
- Simsbury, CT (16 miles from Torrington, CT)
- 30+ days ago
- Simsbury, CT (16 miles from Torrington, CT)
- 30+ days ago
Position Summary The Cyber Digital Team at Chubb is actively seeking a Digital Concierge applicant to join their ranks....
Demographic Data for Torrington, CT
Moving to Torrington, CT? Find some basic demographic data about Torrington, CT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Torrington, CT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Torrington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- Call Center Experience
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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