Concierge Jobs in Austell, GA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
US E-Consulting - Cyber Operate - Cyber Product Concierge Market Development Advocate (VP) (309083)
- Atlanta, GA (14 miles from Austell, GA)
- 14 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 14 hours ago
Work youll do We are seeking an experienced and energetic professional to help transform our Cyber Product Concierge resell process....
Customer Experience Representative-Kennesaw (Metro Atlanta Area)
- Atlanta, GA (14 miles from Austell, GA)
- 21 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 21 hours ago
JOB DETAILS Title: Customer Experience Representative Reports to: Director, Customer Experience Does this role directly supervise others? No PURPOSE The Customer Experience Representative...
- Sandy Springs, GA (14 miles from Austell, GA)
- 22 hours ago
- Sandy Springs, GA (14 miles from Austell, GA)
- 22 hours ago
Front Desk/Concierge!...
Customer Experience Concierge, Centurion Lounge - Atlanta
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
Customer Experience Representative-Kennesaw (Metro Atlanta Area)
- Kennesaw, GA (13 miles from Austell, GA)
- 2 days ago
- Kennesaw, GA (13 miles from Austell, GA)
- 2 days ago
JOB DETAILS Title: Customer Experience Representative Reports to: Director, Customer Experience Does this role directly supervise others? No PURPOSE The Customer Experience Representative...
- Hapeville, GA (18 miles from Austell, GA)
- 4 days ago
- Hapeville, GA (18 miles from Austell, GA)
- 4 days ago
Baggage Concierge Agent Req #943 GAATL - PS, Hapeville, Georgia, United States of America Job Description Posted Tuesday, August 5, 2025 at 10:00 PM Collect checked luggage from facility and transport...
Construction Concierge (ATLDOT - Communications)
- Atlanta, GA (14 miles from Austell, GA)
- 4 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 4 days ago
Posting expires 8/21/25 Salary Range: $58,977.96-$78,735.58 General Description and Classification Standards: With the daily level of activities including construction projects, infrastructure...
- Atlanta, GA (14 miles from Austell, GA)
- 5 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 5 days ago
Residential Concierge (downtown, midtown, buckhead) compensation: $14 employment type: job title: Concierge A concierge acts as the first point of contact for residents and guests, providing excellent...
- College Park, GA (16 miles from Austell, GA)
- 6 days ago
- College Park, GA (16 miles from Austell, GA)
- 6 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
- Atlanta, GA (14 miles from Austell, GA)
- 6 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 6 days ago
Qualifications Proven self-starter (assertive) Effective communication skills (both oral and written) Strong guest service orientation High standard of appearance Strong organizational skills Decision...
- Atlanta, GA (14 miles from Austell, GA)
- 6 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 6 days ago
Male and Female Concierges are needed to work in these Hot Martini Bar's NOW as RR Concierges. Business Opportunity Available For Those That Apply....
- Decatur, GA (19 miles from Austell, GA)
- 6 days ago
- Decatur, GA (19 miles from Austell, GA)
- 6 days ago
Previous experience in hospitality, guest services, or a related field is preferred....
- Atlanta, GA (14 miles from Austell, GA)
- 8 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 8 days ago
Directs patients and guests with complaints to the Bell Captain, or Guest Services Manager, when appropriate....
- Atlanta, GA (14 miles from Austell, GA)
- 8 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 8 days ago
The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact....
- Atlanta, GA (14 miles from Austell, GA)
- 12 days ago
- Atlanta, GA (14 miles from Austell, GA)
- 12 days ago
Shift details: Part-time 12 hours shift Every other Weekend & PRN Concierge Weekend required PURPOSE Concierge The Concierge is often the initial contact and first impression that many people have of...
Demographic Data for Austell, GA
Moving to Austell, GA? Find some basic demographic data about Austell, GA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Austell, GA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Austell, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Microsoft Outlook
- Driving
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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