Concierge Jobs in Hilo, HI
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Spa Concierge (Full-Time) - Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort
- Hawaii National Park, HI (22 miles from Hilo, HI)
- 1 day ago
- Hawaii National Park, HI (22 miles from Hilo, HI)
- 1 day ago
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Spa Concierge to join the team!...
Retail Concierge Adventure Hub Naniloa Hotel Compensation: Training pay starts at $17.50 - $20/hour Employment type: part-time Part time team members at fast paced adventure hub located in the lobby...
(CASUAL) Kukulu Returning and Transfer Student Concierge
- Hilo, HI
- 90+ days ago
- Hilo, HI
- 90+ days ago
Title: (CASUAL) Kukulu Returning and Transfer Student Concierge Hiring Unit: Student Affairs, Kipuka Native Hawaiian Student Center Position: ***Casual Hire*** Location: UH Hilo Date Posted: March 14...
Demographic Data for Hilo, HI
Moving to Hilo, HI? Find some basic demographic data about Hilo, HI below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Hilo, HI
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Hilo, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Music
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Driving
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Interpersonal Skills
- English
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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