Concierge Jobs in Crystal Lake, IL
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Membership Concierge - Evening/Closing Shifts
- Lake Zurich, IL (14 miles from Crystal Lake, IL)
- 4 days ago
- Lake Zurich, IL (14 miles from Crystal Lake, IL)
- 4 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Lake Barrington, IL (11 miles from Crystal Lake, IL)
- 5 days ago
- Lake Barrington, IL (11 miles from Crystal Lake, IL)
- 5 days ago
Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence,...
- Lake Geneva, WI (21 miles from Crystal Lake, IL)
- 15 days ago
- Lake Geneva, WI (21 miles from Crystal Lake, IL)
- 15 days ago
JOB REQUIREMENTS: Description Personalize guest\'s experience as aConference Concierge for the Banquet Department!...
- Buffalo Grove, IL (19 miles from Crystal Lake, IL)
- 16 days ago
- Buffalo Grove, IL (19 miles from Crystal Lake, IL)
- 16 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
- Algonquin, IL (8 miles from Crystal Lake, IL)
- 21 days ago
- Algonquin, IL (8 miles from Crystal Lake, IL)
- 21 days ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
Membership Concierge - Full Time
- Lake Zurich, IL (14 miles from Crystal Lake, IL)
- 22 days ago
- Lake Zurich, IL (14 miles from Crystal Lake, IL)
- 22 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Lake Geneva, WI (21 miles from Crystal Lake, IL)
- 25 days ago
- Lake Geneva, WI (21 miles from Crystal Lake, IL)
- 25 days ago
. - Provide professional concierge services such as arranging and confirmation of reservations for hotel activities, dining and spa as well as arrangements for off premise activities, including but...
Conference Concierge Full Time
- Lake Geneva, WI (21 miles from Crystal Lake, IL)
- 30+ days ago
- Lake Geneva, WI (21 miles from Crystal Lake, IL)
- 30+ days ago
Personalize guests experience as a Conference Concierge for the Banquet Department! Act as a liaison between Banquets, Event Managers and clients during the event phase of the meeting....
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers....
- Buffalo Grove, IL (19 miles from Crystal Lake, IL)
- 45+ days ago
- Buffalo Grove, IL (19 miles from Crystal Lake, IL)
- 45+ days ago
Physician- Concierge Medicine Physician- Concierge Medicine locations NCO 600 W Lake Cook Rd Buffalo Grove time type Full time posted on Posted 4 Days Ago job requisition id R25632 Physician- Concierge...
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 45+ days ago
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 45+ days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Riverwoods, IL (22 miles from Crystal Lake, IL)
- 45+ days ago
- Riverwoods, IL (22 miles from Crystal Lake, IL)
- 45+ days ago
Job Summary: The ClubLife Concierges will play an integral in-part with the Member Experience Team supporting project work and goals....
- Barrington, IL (11 miles from Crystal Lake, IL)
- 90+ days ago
- Barrington, IL (11 miles from Crystal Lake, IL)
- 90+ days ago
The main role of the Guest Concierge is to oversee and increase the number of reservations in the venue and grow sales organically....
Demographic Data for Crystal Lake, IL
Moving to Crystal Lake, IL? Find some basic demographic data about Crystal Lake, IL below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Crystal Lake, IL
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Crystal Lake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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